Job Requisition ID #
The Position
Role Overview
The Senior Associate Renewals Representative, Enterprise Accounts owns and executes renewal motions for a portfolio of enterprise customers. This role independently closes renewals, drives seat expansions at the time of renewal, and defends the existing customer base through strong execution and customer first engagement.
The role requires proficiency with CRM and renewal tracking systems, effective negotiation skills, and close collaboration with Enterprise Account Executives (EAEs) and Customer Success Managers (CSMs) to identify cross sell opportunities and mitigate customer health risks.
Key Responsibilities
Renewal Ownership & Execution
• Own and execute end to end renewal motions for assigned enterprise accounts, streamlining workflows with moderate guidance.
• Independently close renewals to ensure timely and accurate execution while defending the existing customer base.
Expansion & Growth
• Drive and close same buyer seat expansions at the time of renewal for non EBA accounts, maintaining high levels of customer satisfaction.
Customer & Procurement Engagement
• Partner directly with customer procurement teams to execute complex Enterprise Business Agreement (EBA) renewals.
Forecasting & Pipeline Management
• Develop, manage, and report renewal forecasts and pipeline for assigned enterprise accounts.
Skills & Core Competencies
• Organizational & Time Management: Effectively manage high volume renewal cycles with minimal supervision, balancing priorities and meeting deadlines.
• Communication: Communicate clearly and professionally with customers and internal stakeholders to ensure alignment and accurate information exchange.
• Customer First Mindset: Apply a customer centric approach to drive retention, long term value, and operational excellence.
• CRM & Renewal Systems: Proficient in CRM and renewal tracking systems to monitor account status, automate workflows, and flag exceptions.
• Negotiation: Apply negotiation skills to secure timely renewals and protect account value.
Account Team Unit (ATU) Collaboration
• Co Sell Execution: Collaborate with Enterprise Account Executives to support cross sell and expansion opportunities with moderate guidance.
• Post Sales Partnership: Work closely with Customer Success Managers to understand usage trends and customer health risks ahead of renewal cycles.
• Customer Insights: Proactively share insights on churn risks, renewal blockers, and missed upsell opportunities across teams and geographies.
Required Qualifications
• Bachelor’s degree in Business, Finance, Sales, or a related field, or equivalent practical experience.
• 4–6 years of experience in renewals, account management, inside sales, or customer facing commercial roles.
• Proven ability to independently close renewal transactions in a high volume, deadline driven environment.
• Experience working with enterprise customers, procurement teams, and complex commercial terms.
• Strong proficiency with CRM and renewal management tools.
Preferred Qualifications
• Experience supporting enterprise or strategic accounts in a SaaS or subscription based business model.
• Familiarity with Enterprise Business Agreements (EBAs) or multi year, complex renewal structures.
• Demonstrated success driving seat expansions or upsell motions at renewal.
• Experience partnering closely with Account Executives and Customer Success in a team based selling model.
• Advanced negotiation or commercial training.
The Company
As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and create a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applications.
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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