EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The Power Platform Technical Lead plays a key role in EML’s ongoing growth, providing technical leadership and governance across our core business systems. You’ll oversee and continuously enhance our Power Platform environment, with a strong focus on Fabric, Power Automate and AI-driven applications.
Working closely with a customer-focused team, you’ll drive strategic improvements, strengthen platform reliability, streamline processes and support the integration of LLM-powered tools for smarter knowledge management and digital transformation.
This will be a full time, 12 month contract position based in our Sydney office, with work-from-home flexibility (up to 3 days per week).
YOUR RESPONSIBILITIES
- Set and maintain governance frameworks across the Power Platform, ensuring secure, efficient and compliant use while defining the technical roadmap.
- Manage platform operations, drive continuous improvement and embed best practice, staying across Microsoft updates and industry trends.
- Maintain and optimise LLM-powered applications from a front-end lens, including curation of document repositories for accuracy.
- Work closely with Product, AI/ML and Operations teams to enhance prompt quality, platform configuration and knowledge accessibility.
- Act as a subject matter expert, engaging stakeholders, aligning priorities and providing visibility on platform health, risks and roadmap.
ABOUT YOU
- 5+ years experience in a similar technology role within a fast-paced business environment.
- Strong background supporting the M365 suite, particularly SharePoint and MS Teams.
- Hands-on experience building, deploying and supporting solutions across the Power Platform, including Power Apps, Power Automate, Power BI and Fabric.
- Experience with Jira and Confluence, the Power Platform CoE, and customising Dynamics 365 CRM is advantageous.
- Relevant qualifications in M365 and ITIL Service Management.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
