Premium Client Account Manager

If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company that’s growing with you, by global expansion and product offering.

As a Premium Client Account Manager you'll join the Premium Client Management Team that manages relationships with high-value clients across one of the world's leading online trading platforms. This hybrid role combines account management with business development, giving you direct responsibility for managing a portfolio of premium clients whilst driving revenue growth.

Your career progression is clearly mapped out in this position. You'll fast-track your learning in financial markets whilst building expertise in client relationship management and business development. The commission structure means your earning potential grows alongside your skills and client portfolio.

Why You'll Like Working Here:

Just some of the reasons you’ll love working here include:

• Continuous learning: Our generous L&D program covers both technical, performance and leadership training, ensuring you're always learning new skills.

• Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days, as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends, on us! Utilise a free annual charity day to give back to your community.

• Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing

• Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.

• $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!

• Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls!

What you’ll be working on

• Providing proactive end to end, high quality relationship management for a portfolio of high-value clients to ensure a positive, tailored experience and optimising revenue growth for the business.
• Proactively responding to and managing inbound client queries through Phone and Email professionally and efficiently.
• Identifying and realising opportunities to educate high-value clients on our products and range of services.
• Identifying and cross selling additional products and services to existing clients.

What Type Of Person Will Be Successful

You thrive in fast-paced, target-driven environments where building genuine relationships drives commercial success. You have 1-3 years' experience in either a sales, relationship management or customer service role within the financial markets industry. You hold an undergraduate degree in a relevant discipline, are RG146 certified, and have eligibility to work in Australia permanently.

The Things We Live By:

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

Click on the link to find out more about the things we live by at CMC Markets CMC Markets - Culture Video

We’re always on the lookout for great people, so even if you don’t feel you are a 100% fit, apply with your up-to-date CV and we’ll consider you for this role and any other suitable opportunities across the business.

We look forward to hearing from you!
 

Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details, such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful, regardless of whether you've applied directly or through an approved recruiter, you will always liaise with a representative from CMC's Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook or Telegram.