Principal SecOps Engineer

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

As a Principal SecOps Engineer, you will lead the development, implementation, and continuous improvement of our security operations strategy. You will be responsible for ensuring the confidentiality, integrity, and availability of our cloud-based systems and data. You will collaborate closely with engineering, DevOps, and IT teams to design and deploy security solutions that meet the highest standards of performance and compliance.

Role Responsibilities

• Lead the SecOps team and provide technical guidance to engineers and other security professionals. 
• Develop and drive the security operations strategy, policies, and best practices. 
• Ensure that security is integrated throughout the development lifecycle, from planning to deployment. 
• Oversee the security of AWS infrastructure, services, and applications. 
• Design and implement robust cloud security architectures, including monitoring, access control, and vulnerability management. 
• Conduct regular security assessments and audits of cloud environments, identifying and mitigating risks. 
• Lead security incident response efforts, ensuring rapid identification, containment, and resolution of security incidents. 
• Develop and refine incident response playbooks and post-incident reports. 
• Coordinate cross-functional teams during security incidents to mitigate impact and prevent future breaches. 
• Build and maintain automated security monitoring and alerting systems. 
• Continuously evaluate and implement security tools to enhance threat detection, response, and prevention. 
• Ensure compliance with industry standards, regulations, and frameworks (e.g., SOC 2, ISO 27001, GDPR). 
• Assist in audit and compliance efforts, providing necessary documentation and support for external audits. 
• Work closely with cross-functional teams to build a strong security-first culture within the company. 
• Mentor junior engineers and foster a collaborative, learning-driven environment. 
• Stay up-to-date with the latest security threats, trends, and technologies, and share knowledge with the broader team. 

Role Requirements

• 8+ years of experience in security operations, with at least 3 years in a leadership role. 
• Extensive experience with AWS cloud security, including security architecture, threat detection, incident response, and governance. 
• Strong knowledge of security frameworks, compliance standards, and regulations (e.g., SOC 2, ISO 27001, GDPR). 
• Hands-on experience with security tools (e.g., SIEM, IDS/IPS, vulnerability scanners, firewalls, endpoint protection). 
• Expertise in scripting and automation (e.g., Python, Bash, Terraform). 
• Deep understanding of security best practices and incident response workflows. 
• Proven ability to work under pressure, with a track record of successfully managing security incidents. 
• Excellent communication skills and ability to collaborate effectively with both technical and non-technical stakeholders. 

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).