Principal Technical Program Manager

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager within JPMorgan Chase Commercial & Investment Bank - Digital Platform Services, you will lead intricate cross-functional technology projects and programs that significantly impact the experiences of our clients, employees, and stakeholders. Your role demands strong analytical skills and adaptability to break down business, technical, and operational objectives into manageable tasks, while effectively navigating ambiguity and driving change. Utilizing your proven technical expertise, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will be vital in fostering productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will also contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develops and implements strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversees complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Fosters strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guides the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

• Proven ability to develop and implement risk frameworks and controls, ensuring compliance and mitigating risk in tech platforms.
• Skilled in influencing senior stakeholders globally, driving strategic initiatives and aligning program goals with risk and control objectives.
• Experienced in leading audit functions, designing control tests, managing issues, and enhancing governance and accountability.
• Strong capability in building cross-functional teams, promoting collaboration, innovation, and continuous improvement in program management.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.