Product Associate (Consumer Segment)

You will support the delivery of data-driven solutions that help lenders and businesses make smarter decisions across the credit lifecycle. This is an ideal opportunity for a motivated professional with early corporate experience to learn from industry experts in a hands-on environment.
 

Join our team as a Product Associate, reporting directly to a Senior Product Leader. You will be instrumental in supporting the daily management and enhancement of our core product suite, collaborating with cross-functional teams to bring innovative solutions to the Australian and New Zealand markets.
 

What you’ll do

• Support Roadmap Execution: Assist Senior Product Leaders in tracking and delivering the product roadmap for the Consumer portfolio, ensuring tasks and milestones remain on schedule.

• Market & Competitor Research: Conduct desktop research and analyse market trends to help the team understand lender needs and identify opportunities for product improvement.

• Documentation & Requirements: Help draft and maintain Product Requirements Documents (PRDs) and user stories to ensure clear communication of features to engineering and delivery teams.

• Backlog Management: Assist in managing the product backlog and daily administrative tasks within our project management tools to keep workflows organised and prioritised.

• Cross-Functional Collaboration: Work with Marketing, Sales, and Legal teams to support the creation of collateral, training materials, and documentation required for product launches.

• Data Analysis & Reporting: Track and report on key product performance metrics (such as adoption rates and revenue) to support data-driven decision-making.

• Testing Support: Participate in user acceptance testing (UAT) and quality assurance processes to ensure our solutions meet customer expectations before launch.

• Customer Feedback Analysis: Consolidate and review customer feedback data to help the team uncover pain points and validate product hypotheses.

What experience you need

• 1+ year of corporate experience in a professional environment (internships included); experience in product, financial services, technology, or operations is a plus.

• Strong organisational skills: Demonstrated ability to manage multiple tasks, pay attention to detail, and meet deadlines in a fast-paced environment.

• Analytical mindset: Comfort working with data and using tools like Microsoft Excel or Google Sheets to extract insights and build simple reports.

• Excellent communication skills: Clear written and verbal communication abilities, with the confidence to work with various internal stakeholders.

• Team collaboration: A proven track record of working effectively within a team to achieve shared goals.

• Tertiary qualification: A Bachelor’s degree in Business, Commerce, Information Technology, or a related field (or equivalent work experience).

• Interest in Product Management: A genuine interest in building a career in Product Management and the FinTech industry.

What could set you apart

• Experience using collaboration and planning tools such as Jira, Confluence, or Aha could be helpful

• Previous exposure to the financial services, lending, or credit risk industries.

• Basic understanding of Agile methodologies or the software development lifecycle (SDLC).

• Experience working with data visualisation tools (e.g., Tableau, PowerBI) or SQL.

What’s in it for you?
At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

• Access to enterprise-grade responsible AI tools designed to enhance efficiency and the employee experience.

• Hybrid work model (3 days in office + 2 from home).

• Additional leave allocations of up to 7 additional days leave per year + public holiday swaps.

• Discounted gym memberships.

• Discounted private health cover (and discounted pet insurance if you want it!).

• Employee stock purchase plan.

• Career development and learning.

• A diverse and inclusive workplace and environment.

• Wellbeing resources (including free financial wellbeing products and resources).