Windranger Labs Logo

Windranger Labs

UX Design Lead (UR)

Reposted Yesterday
Be an Early Applicant
In-Office or Remote
4 Locations
Senior level
In-Office or Remote
4 Locations
Senior level
Lead Mantle’s product design team, driving design strategy across products, managing a team of designers, and ensuring a user-first design language.
The summary above was generated by AI
About UR

UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place. Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.

We are currently in beta, with multiple user types and we need someone who obsesses over how these people experience UR — end-to-end.

What You’ll Do
  • Own the UX Strategy: Lead the end-to-end experience thinking across the product — from onboarding, card activation, and crypto on-ramping, to fiat exits, cross-chain transfers, and KYC loops.

  • Design for User Modes: Understand and design for user context and what that means for their in-app experience, default paths, information surfaces, and UI affordances.

  • Drive User Research: Define what research should be done (qualitative interviews, usage data, surveys, prototypes), the questions we’re answering, and the outcomes we want. Then lead and execute it.

  • UX Writing: Own key UX copy surfaces — from onboarding instructions to empty states, tooltips, and error messages and ensure they are simple, human, and precise.

  • Mentor & Guide Designers: Work closely with our UI-focused designers to raise the UX maturity of the team.

  • Collaborate Cross-functionally: Be a strong partner to product and engineering. Question legacy flows, challenge technical constraints, and help shape UX-informed tradeoffs that move us closer to our user vision.

  • Measure What Matters: Define metrics to measure experience quality (e.g., task success, time to completion, drop-off) and collaborate with product/data to implement and iterate.

Who You Are
  • Have 7+ years in UX design, preferably in consumer fintech

  • You’ve led UX for a consumer fintech or banking product, ideally in early-stage (0→1) environments.

  • You’ve shipped full user journeys — not just screens — and understand how to design across constraints (legal, regulatory, tech debt).

  • You know that great UX is a cross-functional outcome, and you’re not afraid to challenge team members if something breaks the user promise.

  • You’ve coached designers to think in terms of experience, not just visual design.

  • You write clearly, think in systems, and design with intent.

  • You care deeply about customer experience beyond the app — support channels, delayed KYC triggers, transactional emails, even what a blocked card feels like.

Nice to Have
  • Exposure to crypto/web3 flows (wallet connections, bridging, gas fees, etc.)

  • Experience working on DeFi, exchanges, or digital wallet products

Top Skills

Agile Methodology
Blockchain Technologies
Design Systems
Graphic Design
Ux Design

Similar Jobs

9 Hours Ago
Remote or Hybrid
Tokyo, JPN
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer resolves technical issues for customers on the ServiceNow platform, manages complex cases, and ensures positive customer experiences through effective communication and problem solving.
Top Skills: JavaJavaScriptSQL
9 Hours Ago
Remote or Hybrid
Tokyo, JPN
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager acts as an advocate for customers, overseeing their engagement, ensuring they achieve business outcomes, maximizing value from ServiceNow products, and resolving escalated issues.
Top Skills: AIServicenow
9 Hours Ago
Remote or Hybrid
Tokyo, JPN
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer resolves complex technical issues for customers, ensures timely case resolution, and enhances customer satisfaction with strong communication and technical skills.
Top Skills: ChatEmailJavaJavaScriptLinuxTelephoneWebWindows Server

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account