Product Designer I

Product Designer I 

• Design simple, delightful card spend experiences used by millions of customers
• Experience with end to end product design capability across UX, UI and interaction design
• Hybrid working with time together in our Sydney office

Write your story with a career at Zip

Join Zip’s Product Design function, where designers partner closely with Product and Engineering to create people-centred experiences that genuinely make life easier for our customers.

This role sits within the Card Spend squad, a high-impact team responsible for building and growing Zip’s card products. These products are central to how customers spend with Zip every day, and the work you do here directly shapes their experience. As a Product Designer I, you’ll work as part of a close-knit triad with Product and Engineering, contributing to meaningful outcomes while continuing to grow your craft within a supportive design community.

What you’ll own

• Designing intuitive, elegant and engaging customer experiences across Zip’s card spend journeys
• Partnering with Product Managers and Engineers to solve customer problems that balance desirability, feasibility and business outcomes
• Applying design thinking from problem definition through to high-quality execution
• Exploring ideas broadly, refining options and confidently forming design opinions
• Using qualitative and quantitative insights to inform decisions, trade-offs and experimentation
• Designing, running and learning from experiments to continuously improve the product
• Championing a Customer First mindset and acting as an advocate for our customers
• Contributing to the Card Spend roadmap, longer-term strategy and the evolution of our design system
• Supporting the growth of our design practice through collaboration, feedback and knowledge sharing

What you'll bring to the team

• Experience working as a product designer, with exposure across UX, UI and interaction design
• A portfolio showcasing mobile or app-based product work, end-to-end thinking and strong visual and interaction design skills
• Comfort working in cross-functional teams alongside Product and Engineering partners
• Curiosity to dig into the why behind customer problems and uncover meaningful insights
• Ability to prioritise work independently while balancing speed and quality
• Clear and confident communication skills, with the ability to explain design decisions to diverse audiences
• Experience using data, research and experimentation to inform design outcomes
• A collaborative mindset with the confidence to respectfully challenge ideasA mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners 
• Team social events, epic offices, free breakfast daily, and weekly free lunches 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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