TMGM is a leading global CFD trading provider with a strong international presence across three continents. As the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific, we are committed to strengthening our global brand through strategic partnerships, innovation, and exceptional client experiences.
We are looking for a bilingual Product Director to lead our Sales and Client Portals across APAC. You will drive product strategy, cross-functional delivery and data-led growth while exploring AI opportunities to improve client and internal user experiences. Experience in financial services or trading is highly valued.
Key Responsibilities1. Product Strategy and Delivery
• Own the product roadmaps for the Sales Portal and Client Portal, prioritising initiatives to maintain alignment with business objectives and evolving user needs.
• Develop a strong understanding of data flows and functional integrations across the Sales Portal, Client Portal, CRM, middleware and data platforms; identify experience gaps and optimisation opportunities.
• Translate growth objectives and user insights into clear product specifications and executable delivery plans.
2. Requirements Definition and Product Delivery
• Conduct in-depth research into the needs of retail trading clients and internal teams, including Sales, Customer Service, Operations and Marketing, and produce high-quality PRDs and functional specifications.
• Partner closely with Design, Engineering, QA and Data teams to manage the end-to-end product lifecycle from discovery to launch, ensuring delivery quality and momentum.
• Lead backlog management and prioritisation decisions, and coordinate sprint planning, iteration reviews and releases across teams.
3. Data-Driven Product Growth
• Establish core metrics across product modules and regularly review user behaviour, conversion funnels, retention and lifetime value.
• Lead A/B testing and product experimentation, using data to continuously optimise features and user experience.
• Advance data-product capabilities supporting BI reporting, user segmentation, personalisation and recommendation use cases.
4. AI and Emerging Technology
• Identify and validate AI and machine-learning opportunities in trading products, such as intelligent notifications, risk-support tools, customer-service automation and personalised market information.
• Collaborate with technology teams to understand the boundaries of web, mobile and data platforms, ensuring product designs are feasible, scalable and maintainable.
5. Cross-Functional Leadership and Communication
• Act as the key product representative across Business, Compliance, Technology and Marketing, establishing clear communication mechanisms and aligning cross-functional goals.
• Understand how regulatory requirements, including ASIC, MAS and FSA obligations, affect product design and delivery.
• Communicate effectively in English and Chinese and support product collaboration across APAC markets and cultures.
Requirements
• At least 6 years of product-management experience, including a minimum of 3 years as a Senior Product Manager or product-line lead. Experience with Sales Portals, Client Portals or comparable internal and external portal products is highly preferred.
• Strong structured product thinking, with the ability to break down complex requirements, set clear priorities and drive effective cross-functional execution.
• Solid data-analysis skills and hands-on experience with Mixpanel, Amplitude, Firebase or similar tools, plus foundational SQL capability.
• Strong knowledge of Agile delivery methodologies, including Scrum and Kanban, and proficiency with collaboration tools such as Jira, Confluence and Notion.
• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively in a cross-cultural environment.
Preferred Qualifications
• Experience delivering both mobile apps (iOS and Android) and web products; familiarity with Flutter or React Native is advantageous.
• Product or integration experience with CRM platforms such as Salesforce or HubSpot.
• Practical experience designing and delivering AI or machine-learning products.
Benefits
- Hybrid working arrangement - 2 Days of remote work per week
- Opportunities for enriching career growth, including exposure to regional contexts
- Complimentary snacks and beverages available in the office pantry
- Healthcare coverage (medical, dental, optical), gym benefits
- Flexibility in smart casual dress code
- Young, vibrant and open work culture
TMGM Sydney, New South Wales, AUS Office
Sydney, New South Wales, Australia
