Product Manager - International Payments

We are on the lookout for an ambitious and driven product manager with deep expertise in international payments systems to join a growing team.

Product managers are the CEO of the product they manage, leading teams of engineers, data scientists, growth hackers, designers (and other roles). They are responsible for every aspect of the product including user research, UX/UI design, engineering, quality, data analytics, marketing, and growth.

Thirteen-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace by total number of users and projects posted with more than 80 million users who have posted 25 million jobs. We work with everyone from consumers to NASA in over 3,000 areas as diverse as website development, marketing, copywriting, astrophysics, aerospace engineering and manufacturing.

Freelancer owns Escrow.com, the world's largest online escrow company with over US$7 billion in transactions secured, powering the sale of jet parts to oil wells. Freelancer also owns Loadshift, a marketplace with more freight on a typical day than the distance from the earth to the moon, with over 800 million kilometres posted since inception.

This won't be your typical cog-in-the-machine type of job. If you're a high achiever with talent, looking for something more than a boring job in corporate, want to work with the best and brightest and don't need to be handheld, this is the job for you.

If you join a mega-cap technology company as the 10,000th hire you might struggle to figure out the impact you are making. If you join a startup, you might get to work on the latest fad, but likely have few mentors to learn from, work on toy problems and never change the world.

At Freelancer you'll get to work on a highly diverse, global set of internet-scale challenges where you will make a meaningful difference with real responsibility, while rapidly building your skills. We run a meritocracy - we actively promote from within.

You'll also change lives - our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.

Payments Systems Expertise:

• Deep understanding of international payments infrastructure including SWIFT, SEPA, ACH, wire transfers, and emerging payment rails
• Proven experience with payment gateways, PSPs (Payment Service Providers), acquiring banks, and merchant services- how to integrate and optimise
• Strong knowledge of payment processing flows, settlement cycles, reconciliation, acceptance rates, fees, and chargebacks
• Understanding of regulatory frameworks including PSD2, PCI-DSS compliance, AML/KYC requirements, and cross-border payment regulations
• Experience with multi-currency payments, foreign exchange (FX), and managing currency conversion strategies

Product Management Experience:

• Experience leading product discovery, creating product vision, and contributing to the overall product strategy & roadmap in support of company-wide goals and objectives
• Proven experience managing a high-performing team in a financial technology or payments product (preferably web-based)
• Experience designing simple and intuitive user interfaces for complex payment workflows - ability to create high-quality wireframes and mockups
• Clear and demonstrated ability to grow and market a payments product

Technical & Analytical Skills:

• Solid technical background with understanding and/or hands-on experience in payments API integration, webhooks, and financial data security
• Strong understanding of modern web architecture and how it applies to secure financial transactions
• Ability to process and analyse complex transaction data sets, payment flows, and interpret them to make business decisions (ideally using SQL)
• Experience conducting formal and informal customer interviews with finance teams, payment operations, and deriving qualitative insights

Education:

• Preferably have a technical degree (computer science, engineering, math, science, finance, economics, etc.) or equivalent experience

• Building and scaling payment systems for marketplaces, platforms, or multi-sided payment flows
• Payment orchestration and smart routing strategies to optimise approval rates and reduce costs
• Alternative payment methods (digital wallets, buy-now-pay-later, cryptocurrency, local payment methods)
• Fraud detection and prevention systems, risk management, and dispute resolution workflows
• Working with payment processors such as Stripe, Adyen, PayPal, Checkout.com, or similar
• Cross-border remittance products or international money transfer services
• Payment ledger systems, accounting automation, and financial reporting
• Implementing ISO 20022 messaging standards or Open Banking APIs
• Escrow services, held funds management, or split payment functionality
• Managing relationships with banks, financial institutions, and regulatory bodies
• Gathering requirements and scalably building payment products in collaboration with large enterprise customers
• Implementing A/B testing experimentation to optimise payment conversion rates

What's In It For You:

Career Acceleration

• True meritocracy: Your impact directly drives your trajectory. 
• Ownership culture: Run campaigns like they're your business. We reward those who think and act like owners.
• Direct CEO access: Weekly Town Halls with unfiltered Q&A. Your ideas reach the top without bureaucracy.

Innovation & Learning

• Quarterly Hackathons: Two-day innovation sprints where marketing teams ship real solutions and compete for prizes and implementation
• Cross-functional exposure: Work directly with Product, Engineering, and Sales leaders, building skills beyond traditional marketing
• Global scale playground: Test campaigns across 80M users and multiple products. Few marketers get this breadth of experience

Lifestyle & Perks

• Premium Sydney HQ: Grosvenor Place with harbour views, plus weekly building events and wellness programs
• Friday culture: Catered lunches featuring rotating global cuisines, team celebrations, and informal strategy sessions
• Work hard, play harder: Yes, we have beer taps and a bar with killer views. We also once built a soccer stadium with two tonnes of turf. Because why not?
• Fully stocked kitchens: Coffee, snacks, and everything you need to fuel long strategy sessions and campaign sprints

Our values aren't just words, they're how we operate:

• Change Lives isn't just a value we put on posters. It's what we measure.
  Last month alone, our platforms powered commerce across 247 countries, regions and territories. Your marketing will literally help feed families, fund education, and build futures. 
• Take Charge: Own your campaigns like a founder. No hand-holding, just ownership and results
• What Can I Improve Today?: We iterate daily, test constantly, and never settle
• What Does the Data Say?: Every decision backed by numbers, every assumption tested
• We're a Pro-Sports Team: We recruit the best, reward performance, and play to win

Our mission: Enable one billion jobs globally. This is how we keep score.

Career trajectory that matches your ambition: We promote from within. Our current VP of Product started as a grad. Our Head of Support began as a CX agent. We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry. When you deliver results here, your career moves at startup speed with public company resources.

This won't be your typical cog-in-the-machine type of job. You will be exposed to the fast pace of a rapidly growing global technology company. If you're a high achiever with talent, looking for something more than a boring job in corporate, want to work with the best and brightest, don't need to be handheld, and want to be in at ground zero with a company that has a shot at being one of the biggest sites on the Internet, then please join us.