Product Manager - Workflows & Automations

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

As the Product Manager for Workflows & Automations, you will lead the strategy, vision, and delivery of workflows, IT provisioning, and automation solutions. This role requires strong commercial expertise and a focus on usability design, collaborating with cross-functional teams, including Designers, Engineers, and Data experts, you will play a key role in delivering exceptional value to our users. We’ll support your growth, encourage bold thinking, and challenge you to make a meaningful impact.

As our Product Manager, you’ll be responsible for

Product Management & Delivery

• Responsible for the delivery of the product vision and its success.
• Drive the product discovery for features and initiatives on the roadmap.
• Translate the product vision and roadmap through to delivery, operation and continuous improvement.
• Monitor and adapt the product vision and roadmap as constraints are identified whilst staying true to the product vision.

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery.
• Continually maintain a prioritised backlog of user stories.
• Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).
• Represent the customer and business in decision-making prioritisation during release and sprint planning.
• Able to identify, filter and prioritise customer complaints and feedback.

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning.
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests.
• Collaborate with Developers to ensure the product vision and designed solutions are feasible and viable.
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike.
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers.

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad.
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.
  

What will you bring
Essential:

• Undergraduate degree (Business Systems, IT or Engineering disciplines preferred).
• 5+ years of experience in product management and strategy, with a proven record of successfully launching products.
• 3+ years working experience with software development teams using agile (Scrum preferred).
• Innovative thinking with a passion for problem-solving and user-centric design.
• Demonstrate ability to drive cross-functional alignment, motivation and coordinate teams.
• Strong analytical skills, with a goal to be data-informed and metrics oriented.
• Self-driven and able to thrive in fast-paced, high-growth, and uncertain situations.
• Able to write well-defined specifications to clearly communicate expected product outcomes.
• Track record of being able to critically analyse data samples (both qualitative and quantitative) and produce sensible insights to fuel product initiatives.
• Able to challenge expectations and question the status quo on a day-to-day basis.
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set .
• Experience validating ideas and generating user feedback through different customer research methodologies.
• Proven commercial acumen with the ability to build financial models and execute on business drivers.

Bonus:

• Experience with HR and/or payroll software.
• Knowledge of how global leave management is administered.
• International product experience.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page  

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

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Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.