Product Owner - Rostering

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

In this role, you’ll be:

• Product Ownership & Delivery
• Responsible for the delivery of the product vision and its success
• Translate the product vision and roadmap through to delivery, operation and continuous improvement
• Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision
• Backlog Management
• Apply a strategic mindset to user story prioritisation and delivery.
• Balance business goals, client expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).
• Represent the client, customer and brand in decision-making prioritisation during release and sprint planning.
• Able to identify, filter and prioritise customer complaints and feedback.
• Collaboration 
• Collaborate with UX designers, researchers, other product owners and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
• Collaborate with our Product Designers to ensure we deliver intuitive rostering, clock-in/out, and timesheet management experiences
• Collaborate with Payroll and HR product teams to ensure seamless cross-functional workflows.
• Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers
• Communication
• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad.
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• Undergraduate qualifications (Business Systems, IT or Engineering disciplines preferred).
• Minimum 2+ years relevant work experience as a Product Owner or in product management. 
• Experience in workforce management, payroll, HR tech, or scheduling tools is a strong plus.
• Strong understanding of compliance-heavy environments or award interpretation is highly regarded.
• Able to write well-defined specifications to clearly communicate expected product outcomes.
• Proven success working with design and development teams using agile/scrum methodology.
• Track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives.
• Able to challenge expectations and question the status quo on a day-to-day basis.
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set to thrive in an environment of fast growth and ambiguity.
• Ability to work autonomously with minimal supervision.
• Have strong communication, presentation and listening skills.
• Possess excellent decision making and problem-solving skills.
• Passionate about data, design systems and product management.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

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Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.