Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
🎥 Step inside life at Tyro here.
About the Role
This role is a chance to take the lead on some of Tyro’s most important technology partnerships—owning everything from commercial negotiations and integration planning to ongoing relationship management. You’ll work closely with product and engineering teams to make sure partner solutions are delivered smoothly, add real value to our roadmap, and stay aligned over time. You’ll also be responsible for monitoring partner performance, keeping us on top of compliance requirements like CPS230, and making sure internal teams are always informed and supported. It’s a hands-on, cross-functional role with real influence and visibility across the business.
What You’ll Do
Partnership Engagement Model & Development:
Define and articulate a clear long-term product partnerships model aligned with Tyro’s vision and product roadmap.
Collaborate with product, engineering, business development, and marketing to ensure successful end-to-end collaboration with key technology partners.
Partner Management & Negotiation:
In collaboration with the Product Management team, lead the commercial negotiations and secure partner agreements that deliver on the Tyro product strategy.
Own the ongoing relationship with strategic technology partners, maintaining alignment, performance, compliance, and roadmap coordination.
Regularly engage with partners to review performance, resolve issues, and identify opportunities for deepened collaboration.
Technical Integration & Enablement:
Coordinate with engineering and product teams to plan and deliver seamless technical integrations with partner products and services.
Drive the resolution of compliance and technical challenges, ensuring continuity and minimal disruption.
Help define best practices and playbooks for how we integrate and scale with external technologies.
Reporting, Governance & Compliance:
Communicate strategies, progress, and outcomes to senior leadership through reporting, presentations, and executive updates.
Ensure compliance with key obligations, including regulatory requirements (e.g. CPS230), across all active partnerships.
Track partnership health and performance via dashboards and reporting frameworks.
7+ years in product partnerships, business development, or strategic partner management—ideally within technology, fintech, or SaaS.
Strong commercial and strategic instincts, with a proven ability to drive partnership outcomes that scale impact.
Experience negotiating and managing complex partner agreements, and a talent for building trust-based relationships.
Deep understanding of product and engineering processes, with the ability to collaborate closely with technical teams.
Comfort navigating ambiguity and changing priorities with a calm, structured approach.
Excellent communication and influencing skills—able to represent Tyro credibly with external partners and internal execs alike.
An eye for emerging technologies and a passion for exploring how they can power better customer outcomes.
Your Success Will Be Measured By
Strategic alignment: Relevance and long-term value of new and existing product partnerships.
Execution excellence: Timely and high-quality delivery of partner integrations and initiatives.
Partner satisfaction: Quality of relationships and alignment with business-critical partners.
Compliance & governance: Consistent adherence to contractual and regulatory requirements.
Stakeholder engagement: Clarity, trust, and influence with both internal teams and external partners.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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Top Skills
Tyro Payments Sydney, New South Wales, AUS Office
55 Market St, Level 18, Sydney, New South Wales, Australia, 2000
