Company Description
Imagine being part of a company that has been lighting up the world for over a century. At Schréder, we are not just global leaders in intelligent outdoor lighting; we are innovators in sustainability with a presence in over 35 countries.
Having sustainability at our core, we help cities, industries, sports venues and urban developments worldwide to evolve into smart urban ecosystems by diminishing carbon footprints, and curtailing energy use through LED technology and comprehensive control systems.
So, embrace our vision to advance technological frontiers and fortify communities globally by helping manage their assets with greater efficiency, minimising expenses, and safeguarding their identities and habitats.
Job Description
As a Project Coordinator, you will take charge of managing the end-to-end internal process of lighting supply for large commercial projects. You’ll be at the forefront of assisting customers throughout their sales journey, handling inquiries, and resolving warranty or product fault claims efficiently, all while delivering exceptional customer care.
You’ll also become a key member of an energetic, customer-focused team dedicated to providing visually stunning architectural lighting solutions. This role involves collaboration with both internal and external stakeholders, playing a crucial role in ensuring timely, high-quality delivery even under tight deadlines.
This position is perfect for someone who thrives in a fast-paced environment, can juggle competing priorities, and is committed to achieving positive outcomes. Ideally, you’ll bring some technical know-how and project estimating experience to the table.
Responsibilities
- Manage: quotes, orders, warranties, complaints, delivery dates, and provide customer updates, ensuring effective communication with clients and the sales team.
- Organise: planning and scoping sessions, coordinating project activities from specification through to post-installation, ensuring all projects are delivered on time, within scope, and on budget.
- Oversee project functions: such as registration, quoting, technical sales inquiries, and liaising with internal teams (Production, Planning, Engineering, and Distribution) to ensure timely delivery.
- Maintain project standards: ensuring tasks are completed efficiently and effectively, while tracking progress through detailed project plans.
- Record: update, and store project documents and reports efficiently, using systems like Servoy, CRM, MS Office, or Draftsight.
- Coordinate: internal resources and third-party vendors for seamless project execution, managing risks to minimise disruptions.
- Measure: project performance, manage changes in scope, schedule, and costs, and report issues to management as needed.
- Build and maintain: strong relationships with clients, stakeholders, and third-party vendors, ensuring proactive communication and ongoing project success.
Qualifications
- Previous experience in a sales support role, or administrative role in a commercial setting, preferably within the commercial lighting industry.
- Minimum of 3 years of experience in a commercial support role
Desirable
- Project management experience from a lighting background
- Proficiency in iAuditor and CRM systems is highly regarded.
What we offer
- Growth opportunities: At Schréder you will be part of a global company where we foster a culture of continuous learning and development, empowering you to build your future career.
- Global mobility program: Our soul is entrepreneurial, so take some risks, allow yourself to get out of your comfort zone and grow with us to bigger and better opportunities worldwide!
- A positive work environment: You can expect to work in an environment that is safe, supportive, and free from discrimination or harassment.
- Generous parental leave: We offer generous parental leave that supports both parents and ensuring financial security during this important life event.
- Annual incentive: Invitation to partake in our company’s incentive program
- Open communication: We encourage open communication between employees and managers and feedback and suggestions between all organisational levels.
- Shared purpose: Driving sustainability and a cleaner future for our communities and planet.
- Deeper connections: We are friendly and open to those who arrive, see great value in our differences and diversity, and work together with trust and collaboration.
If you’re driven by challenges and eager to contribute to our success, don’t miss this rare chance to elevate your career—apply now!
Additional Information
Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.
At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun. Let Join us!
