The Project Handler I manages project scope, client communication, and laboratory coordination, ensuring compliance with standards and addressing client concerns.
JOB DESCRIPTION
- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Becomes familiar with applicable standards, company manuals and appropriate technical literature.
- Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages. Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
QUALIFICATIONS
- Some University education in a related discipline plus two years related work experience.
Similar Jobs at UL Solutions
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Project Handler I determines project scope, develops plans, communicates with clients, coordinates laboratory activities, and resolves engineering issues.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Project Handler I determines project scope, develops plans, communicates with clients, coordinates laboratory activities, and resolves engineering issues.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
This role involves managing project scope, specifications, and client communication while providing technical assistance and ensuring compliance with UL requirements. The engineer will prepare reports, coordinate laboratory activities, and train staff, fostering continuous improvement and resolving complex client issues.
Top Skills:
EngineeringProject ManagementQuality AssuranceStandards ComplianceTechnical Communication
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
