Who We Are
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold - on-site and across all digital marketing channels. Our tools span AI-powered search, personalised recommendations, smart merchandising, optimised product data syndication, A/B Testing and marketplace/social commerce performance.
We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across APAC, North America, Europe, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint.
Who You Are
- You get energy from solving problems and guiding projects through milestones, hitting deadlines and fast-tracking time to value
- You are highly organised, adept at moving between projects and effectively navigating competing priorities
- You can explain complex ideas in a simple, clear, and engaging way
- You care about outcomes - collaborating with customers, partners and internal teams to successfully deliver on project goals
- You’re a natural relationship builder who loves turning customers into long-term champions
- You’re adaptable, resilient, and motivated by a fast paced, dynamic environment where no two days are the same
- You are excited by advances in technology, utilising your technical skills to help customers unlock better results through quality delivery and a best in class implementation experience.
What You'll Do
Reporting to the Delivery Lead, APAC, you will support the onboarding of our fast-growing base of leading and emerging ecommerce retailers. As a highly motivated project manager, you will be responsible for delivering a best-in-class implementation experience for our suite of tools including search, merchandising, personalisation, feed management and optimisation solutions.
You will build relationships and earn the trust of customers and partners as you guide them from kick off to project completion, setting them up for ultimate success with Athos Commerce. You will become a subject matter expert across our products, and manage internal and external resources throughout technical implementations.
How You Will Succeed
- Prioritise and assess new project submissions from new and existing customers, driving project kick off, defining project requirements, setting clear expectations and timelines
- Collaborate with sales and customer success teams to facilitate handover, manage project expectations and provide a best in class onboarding experience for our customers
- Manage project plan, milestones and deliverables, driving internal and external teams to meet project deadlines and maximise time to value
- Collaborate with frontend and solutions engineers to ensure timely and quality delivery across Athos Commerce suite of products
- Regularly report on project status, identifying risks and mitigation strategies to unblock projects and ensure adherence to deadlines
- Gather feedback and identify opportunities to improve processes for customers, partners and internal teams, creating enablement and process documentation
- Act as main point of contact for customers and partners throughout implementation, building strong working relationships and setting them up for a long and successful journey with Athos Commerce.
What We're Looking For
- 2+ years of experience in customer-facing tech project or delivery management roles within fast-paced environments
- Demonstrated experience using your influence and negotiation skills to navigate expectations
- Ability to drive teams to meet deadlines
- Exceptional communication skills, adept at building strong, collaborative relationships with internal and external stakeholders at all levels
- Experience in ecommerce, website build or data and feed management, ideally working with ecommerce platforms including Shopify and Adobe Commerce
- Basic technical skills in data feeds, HTML, Javascript, CSS and APIs will be a bonus
- Strong organisational skills, able to manage multiple projects and juggle priorities
- Process-oriented mindset, with a passion for continuous learning and improvement
Benefits and Company Perks
- Fast-growing company with a proven playbook for success
- Work with innovative, industry-leading technology
- Join a high-performing, supportive team
- Company-funded health insurance
- Remote-first and flexible work environment
Athos Commerce is an equal-opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.
