Project Manager, Public Sector

Position Location: Washington DC Overview:
We are seeking a highly motivated and experienced Program/Project Manager to support our Government Projects team. The Government Projects team works closely with Product, Engineering and Customers to bring new and innovative ideas to life. This role requires a strong focus on project management, customer satisfaction, on time completion of projects, technical consulting, implementation, and support services to government customers. The ideal candidate should have a strong background in networking, computer security, professional services, project management, customer relationship management.
We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.
What you'll do
As a Program/Project Manager supporting the Government Projects team, you'll be responsible for executing programs/initiatives that drive efficiency in successfully managing projects.
Responsibilities will include:

• Project manage implementation and delivery of solutions to customers.
• Establish and maintain relationships with key customers, partners, and vendors to drive revenue growth and customer satisfaction.
• Drive customer satisfaction by ensuring that solutions are delivered on-time, within budget, and meet customer expectations.
• Develop and implement processes and methodologies that improve the efficiency and effectiveness of solution delivery.
• Provide thought leadership and expertise to customers and the broader industry on best practices for implementing and using the company's products and services.
• Develop proposals and value propositions for customer engagements from inception through delivery for new and upgraded services
• Engage with relevant teams to create proposals, project plans, and timelines for service opportunities.
• Collaborate with internal and external stakeholders to ensure a seamless transition from opportunity identification to project delivery.
• Monitor and manage the progress of services engagements, ensuring timely delivery and adherence to project plans.
• Collect feedback and document lessons learned from completed engagements for continuous improvement.
• Creating internal guides and external customer-facing assets that support successful Project execution.
• Making strategic recommendations on how the Project should evolve.
• Working alongside and educating key field stakeholders, scaling and continuously improving to drive recommendations to ensure efficiency.
• Building, tracking, and executing net new Projects that are top of mind and strategic to business Scale in a particular period.
• Demonstrating a strong ability to communicate in order to drive consensus and buy-in across Projects.
• Coordinating and collaborating with multiple cross-functional teams and stakeholders to drive Projects towards agreed deliverables, and ensure program roadmap items are being built and prioritized over time.
• Supporting Government Customers throughout the complete lifecycle of projects during
• Assisting with technic

Desired Skills

• Qualifications-U.S. citizenship is required due to the nature of the work and government security clearance requirements.
• Strong communication, interpersonal, teamwork, and organizational skills with superior verbal and written communication skills
• Proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage work time efficiently
• Self-directed, detail-oriented problem-solver with a burning desire to contribute to the organization's reputation and success
• Strong project management skills that can help identify and solve problems quickly with minimal management guidance.
• Ability to manage several competing priorities and stakeholders while building excellent cross-functional relationships.
• Ability to engage up and down the organization (including SVP+) with confidence, poise, and gravitas.
• A deep understanding of core industry components as they relate to Government solutions.

Required Education And Experience

• Minimum of 15 years of experience in professional services, IT services, project management, or a customer-facing role.
• Proven track record of working across global stakeholders and making strategic recommendations to evolve high-profile, high-impact projects.
• Excellent spoken and written communication as well as receptive listening skills with the ability to present to different audiences.
• Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines
• Sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
• Understand the following technologies and how government programs customers will use / implement:
• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
• Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
• HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
• Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
• Cloud computing technologies such as AWS, GCP, Azure and others
• Have knowledge and be able to understand some scripting or programming languages such as JavaScript, Python, Golang or BASH
• Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC
• Administration of various operating systems such as iOS, Android, Windows, MacOS and Linux.
• Deep understanding of MITRE's ATT&CK or similar computer security attack and exploitation frameworks and how they relate to various technologies supporting Government IT requirements.

Compensation
Compensation may be adjusted depending on work location.

• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $179,000 - $269,000

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave