Project Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

ABOUT GLOBAL PAYMENTS

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale,  at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

• The salary range for this role is $120,000 to 130,000 plus superannuation.

• This role is fixed term (6 months contract)

Summary of This Role

Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, so the projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction.

• Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service, and/or Training, etc.
• Generally works across internal functional areas and/or works with external stakeholders
• Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates
• Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement
• Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers
• Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc.
• Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed
• Monitors and tracks to the budget; looks for opportunities to increase project revenue through the provision of value added services (e.g., consultancy, test support, etc.) and to lower the cost of delivery to optimize the project team’s productivity
• Makes decisions within established processes, methodologies, etc.; with some oversight, makes recommendations outside of established guidelines
• Collaborates with internal areas, such as Legal, Procurement, and Finance, as needed, to manage budgeting and contractual responsibilities and any associated impacts

Preferred Qualifications

• Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
• Typically Minimum 4+ Years Relevant Exp
• Project Management Professional (PMP) or equivalent

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
• Industry knowledge - has sufficient knowledge of the industry to manage projects, and adapt project deliverables as time, resources, and scope elements change
• Project Management - has a detailed understanding of project management methodologies
• Client's (internal or external) business knowledge - has a good understanding of the client’s business

OUR BENEFITS

Join a leading global technology brand that offers benefits you’ll actually value, including: 

• Flexible work arrangements that support your unique need;

• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;

• Women in Digital membership, granting you access to a host of member industry events and resources;

• Additional birthday, community giving, wellness and study leave;

• Our free and confidential Employee Assistance Program counselling service and wellbeing resources;

• A jam-packed calendar of cultural celebrations and social activities;

• Global career and professional development opportunities;

• Salary sacrifice and an Employee Stock Purchase Plan.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].