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gategroup

QA Coordinator

Posted 2 Days Ago
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Sydney, New South Wales
Mid level
Sydney, New South Wales
Mid level
The QA Coordinator is responsible for managing the Quality Assurance System to maintain ISO 22000 certification, ensuring compliance with food safety and quality standards. This role involves coordinating QA tasks, conducting audits, maintaining documentation, training staff, and improving food safety systems in collaboration with management.
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We’re looking for motivated, engaged people to help make everyone’s journeys better.

Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

As our QA Coordinator, you will be responsible for the management and supervision of the Quality Assurance System with the object of retaining our ISO 22000 certification, as well as compliance with gategroup global and customer food safety and quality standards and continuous improvement in site QA compliance.

What you will focus on:

  • Co-ordinates with other management team functions to develop and improve food safety and quality systems.
  • Coordinates daily QA tasks to assure objectives are met.
  • Conducts and reports on outcomes of internal audits to the management team.
  • Liaises with governmental agencies regarding food safety related compliance topics.
  • Maintains Food safety system documentation.
  • Liaises with staff to ensure that safety is maintained, reports at findings to management.
  • Conducts supplier audits when required.
  • Discusses food safety and quality requirements with customers.
  • Reviews and authorises site corrective actions for control of non-conformances.
  • Coordinates site customer audits.
  • Summarises and reports food safety and quality issues to the compliance and Unit Managers.
  • Liaises with Account Managers or other personnel in customer complaints investigation to ensure swift corrective action and rectifying any deviation in standards or performance.
  • Records, analyses and reports to customer on product quality and service.
  • Assures efficient food safety training of all staff.

About you:

  • Minimum Bachelor of Food Science/Technology (or related field).
  • From approximately 3 years’ QA experience.
  • Experience with food safety and quality assurance is mandatory. 
  • Project management experience would be highly regarded.
  • HACCP certification would be highly regarded.
  • Internal auditor training would be highly regarded.
  • Effective communication with all internal and external stakeholders.

If you want to be part of a team that helps make travel and culinary memories, join us!

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