QA Engineer (Revenue Platform) - remote across ANZ

Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have a choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
QA Engineers' mission at Canva is to ensure that the team they're working with are always thinking about quality while working on their big goals. We believe quality is something that should be checked continuously throughout the process, not just at the end.
QA engineers at Canva are embedded in a product group, generally with multiple teams, and work closely with product managers, designers and software engineers to ensure that we're delivering an exceptional experience to all our users. Some of the day-to-day tasks are improving or setting up different quality activities during the development cycle, using data to prioritise and advocate for issues, working with engineers to write unit, integration, and end to end tests, and identifying risks with product releases.
At the moment, this role is focused on:

• Being the main driver for improving quality in your embedded team/s and working with key stakeholders to drive process, tooling, and testing changes.
• Being responsible for creating the test strategy for the team's projects, with a focus on shift-left QA activities instead of just test execution.
• Being the subject matter expert for the team's testing and product knowledge, driving knowledge sharing and documentation for your team and other teams' software engineers and QA

You're probably a match if

• You have experience working with product teams and defining the QA process for your team/s built on Shift Left Testing and Quality Assistance model.
• You have experience coaching other Engineers on Quality Assistance and Shift Left Testing.
• You have experience in testing mobile apps (iOS and Android) and backend services. Experience working with engineers and have a solid understanding of API testing.
• You have experience in coaching/guiding team members with testing best practices.
• You have a good understanding of what needs to be included in unit, integration, and end-to-end tests and can coach engineers on what needs to be automated.
• You are meticulous in your work and passionate about testing. You consider every possible scenario during exploratory testing and can spot bugs that others might not notice.
• You are a problem solver who is passionate about solving different types of bugs. You are comfortable with using various tools to find out the root causes of issues and can communicate bugs effectively with engineers, PMs, and designers.
• You have experience in setting up Quality Metrics dashboards for teams.

A nice to have:

• You have automated trivial tasks using a scripting language like Bash, Python.
• You have experience with observability tools like Sentry.io to track down issues.
• You can query databases and reporting systems using SQL or similar to get data to support your bug reports.

About the team
You'll be joining the Revenue Platform group which is deeply rooted within the Growth org at Canva which is responsible for supercharging Canva's product growth engine. We lead the strategy and roadmap to empower anyone, anywhere to experience the full value of Canva, be it through subscription management, flawless checkout journeys or localised payment experiences.
The Subscriptions subgroup of the Revenue Platform consists of 4 teams responsible for the product enablement systems that drive subscription monetization at Canva. The platform is responsible for processing the majority of Canva's Revenue, including the curation of product SKUs, subscription plans, pricing and the subscription lifecycle enabling subscribed users access to premium features at Canva.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
Please note that interviews are conducted virtually.