Recruiters

Leads Expedia B2B Operations’ global business enablement portfolio, focusing on continuous improvement, process design, automation, AI-enabled servicing, operational readiness, governance, crisis response, and partner communications. The role redesigns workflows, builds business cases, improves service and financial metrics, governs operational changes, supports launches, and drives adoption across teams, vendors, partners, Product, and Technology.

Lead approximately 10 senior Account Executives on an outbound mid-market sales team. Responsibilities include hiring and developing talent, coaching through pipeline and performance data, forecasting, improving sales processes, establishing operating rhythms, and partnering with Sales Leadership, Marketing, Enablement, Operations, and Product. The role focuses on building a high-performance organization, strengthening pipeline quality, improving execution, and developing future sales leaders.

Provide frontline support for Enverus software applications through phone, email, and virtual screen sharing. Diagnose and resolve technical issues, manage customer cases, document and escalate product problems, educate users on navigation and product value, communicate updates, and relay client feedback to internal teams. The role requires strong communication, troubleshooting, organization, conflict resolution, collaboration, and customer-service skills, with rotating holiday support possible.