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Overview
As a Research Manager with YouGov Australia, you will work closely with your research team and clients, develop and manage client accounts, and run diverse research projects (including PR, advertising, brand health and tracking, customer experience, and new product development).
Main responsibilities
Staff Management: Manage 1-2 Research Executives, coaching and mentoring them through key aspects of their projects including questionnaire design, scripting online surveys, data analytics and report writing. You will be the key member leading the entire research process from project setup to delivery.
Project Management: Coordinate and manage complex projects independently and in a team. Work with the Research Director on report project plans, resources, deliverables, and problem solving.
Client Servicing & New Business Development: Working side by side with the Research Director on account management to understand client needs, advocate the best research practices and provide relevant and useful insights from research. For New Business opportunities, prepare quotations and proposals in response to research briefs.
Data Analysis and Reporting: Analyse research results to identify key insights and demographic trends. Undertake regression modelling to help identify drivers of customer experience, retention, brand consideration and purchase intent. Prepare clear, accurate and compelling reports. Proactively identify ways to improve efficiency of operations and service delivery to ensure high quality outputs can be sustainably delivered within the research team.
Demonstrated Knowledge and Experience
- Proactive and positive attitude to learning and helping others.
- Self-discipline and motivation
- Excellent teamwork and problem-solving skills
- Ability to multi-task and work across multiple projects in a fast-paced work environment.
- Advanced analytical and numerical skills.
- Solid understanding of research design, online research methodologies, sampling, questionnaire design, quotas and weighting and significance testing.
- At least 5 years of market research experience in an agency.
- Excellent written, oral, and electronic communication skills.
- Relevant tertiary qualifications in Psychology, Social Sciences, or Business/Commerce will be highly regarded.
- Fluent in English (written and spoken).
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YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
