Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
What You'll Do
- Report to an Operations Manager (Research) and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
- Collaborate with strategic support partners within Data & Insights teams, third party vendors, and internal customers (Privacy, Procurement, Legal, Finance) to develop and implement service delivery best practices.
- Drive the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement
- Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.
- Contribute to operations thought leadership and business-oriented research services.
- Co-ordinate Research & Insights conference requirements at Atlassian TEAM events.
Your Background
- You will bring 2+ years hands-on experience in research operations, ranging from participant recruitment, audience and sample management, vendor and budget management, knowledge management, research tooling and/or research capability development
- You will have experience driving operational process improvements and/or innovations in complex or enterprise level software environments.
- We will look for proven experience influencing service delivery outcomes and driving measurable and successful change across organisational boundaries through communication of operational metrics.
- You will have experience building trusted advisor relationships with business partners.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
