Company :
Hastings Deering (Australia) Ltd
About the Role:
This unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company.
We are open to applicants from: Collinsville (preferred), Bowen, Mackay or Townsville
Key Responsibilities:
Reporting to the Resource Industries Support Manager, your role will involve:
- Promote and adhere to all safety requirements on site and within the workplace
- Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
- Promote consistency by being a centralised point of contact
- Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
- Create, implement and execute sales and account strategies
- Maintain and increase our market share of parts and service
- Communicate and manage challenges effecting fleet performance and satisfaction
- Manage, document and resolve customer issues and enquires
About You:
To excel in this role, you will have:
- A trade qualification or product support experience within the mining industry
- Proven customer management experience in the mining sector
- Experience in mining, mining services, or heavy earthmoving industries
- A strong commitment to safety and continuous improvement
- A proactive approach to problem-solving
- A positive and team-focused attitude towards business development
About the Benefits:
Hastings Deering offers a range of exciting benefits, including:
- A rewarding career with diverse opportunities
- Competitive remuneration package, commission, and support vehicle
- Salary Continuance Insurance
- Employee Assistance Program for you and your family
- Discounts on private health, vehicles, travel, and more
- A culture of innovation, collaboration, and execution
- Ongoing training and career support
- Annual salary reviews
How to Apply:
For more information or to apply, please contact Celeste Middleton, Talent Acquisition Partner, at [email protected].
Current employees must notify their line manager prior to applying for this role.
