About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
The team
You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, Commercial, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems felt by everyone around the world.
Your role
The sales leader we are looking for has these traits: you’re intelligent, you’re a self-starter, you enjoy developing people, and you like working with a smart, talented team of salespeople.
Reporting directly to our Managing Director APAC, our next Regional VP (RVP), ANZ Sales Sales will manage a team of Mid-Market and Commercial AE’s. They’ll be an experienced leader with the ability to creatively motivate our team and help our Sales teams hit their goals and resource new ways to excel.
What you’ll do
- Recruit, mentor, and direct a team of high performing AEs in the Mid-Market and Commercial space to uncover new business opportunities.
- Run weekly team meetings and 1:1’s with your AEs, as well as bi-weekly coaching sessions.
- Coach and evaluate your team’s skills, identify any gaps and use this knowledge to uplevel their abilities to run the sales process.
- Accurately forecast weekly, monthly, and quarterly attainment.
- Actively participate in the sales cycle to bring sales leadership and strategic support.
- Oversee lead distribution and pipeline management.
- Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
- Plan and deliver sales strategies to meet and exceed sales projections.
- Analyze data and work with cross-functional, global, counterparts to improve the product's vision and drive growth initiatives and market insights.
- Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
- Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
- Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
- Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the Managing Director.
- Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement.
Skills you’ll bring
- BA/BS degree or equivalent practical experience.
- 4-6+ years of SaaS sales experience in the Mid-Market or Enterprise segment.
- 3+ years people management experience.
- Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
- Excellent analytical, problem-solving, negotiation skills and strong financial acumen.
- Determination and persistence in pursuit of goals.
- Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
- Brings a strong work ethic; takes the initiative and thinks creatively to get the job done.
- Must be able to coach teams that handle a full-cycle sales process - prospect to close - small to large strategic deal sizes ($10K-300K ACV).
- Experience coaching teams using MEDDPICC or SPICED.
- Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.
Dialpad Benefits and Perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
