Develop customer relationships, qualify and convert sales opportunities, prepare quotations, pursue proposals, identify new business, conduct market research, create account plans, maintain CRM forecasts, and collaborate on cross-selling technical and industrial automation solutions.
In This Role, Your Responsibilities Will Be:
- Develop and maintain strong relationships with customers across designated industries and market segments.
- Respond to customer enquiries, qualify opportunities, and convert leads into successful business outcomes.
- Prepare and coordinate quotations in partnership with Sales Support, Customer Care, and other internal teams.
- Follow up on opportunities and proposals to secure orders and strengthen customer engagement.
- Identify and develop new sales opportunities through customer conversations, industry events, presentations, marketing initiatives, and digital engagement activities.
- Conduct market research and customer analysis to understand industry trends, competitive activity, and emerging technologies.
- Create and execute account and sales plans aligned with business objectives and customer needs.
- Maintain accurate customer, opportunity and forecasting information within CRM and other business systems.
- Collaborate across Emerson to identify broader solutions and cross-selling opportunities that enhance value for customers.
- Promote Emerson's commitment to health, safety, environmental responsibility and ethical business practices in all activities.
Who You Are
You take on new opportunities and challenges with a sense of urgency, energy and enthusiasm. You build strong customer relationships and deliver customer-focused solutions that create value for stakeholders. You effectively build formal and informal networks inside and outside the organisation and work collaboratively with others to achieve shared objectives. You communicate clearly with diverse audiences and consistently deliver results, even in changing or challenging circumstances.
For This Role, You Will Need:
- Experience in technical sales, business development, customer-facing engineering or a related commercial role.
- Knowledge of measurement instrumentation, process automation, industrial technologies or similar solutions.
- Strong relationship-building, communication, presentation and negotiation skills.
- Commercial awareness and the ability to understand customer business drivers and operational challenges.
- Experience using CRM systems and common business applications.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Commitment to safety, integrity and ethical business conduct.
- A qualification in engineering, technology, science or a related discipline, or an equivalent combination of skills, training and practical experience.
Preferred Qualifications That Set You Apart:
- Experience in process control, measurement technologies, analytical instrumentation or industrial automation.
- Knowledge of the Queensland industrial market and customer landscape.
- Experience with forecasting, sales planning and strategic account management.
- Familiarity with Oracle, Salesforce or other enterprise business systems.
- Experience presenting technical and commercial solutions to a range of stakeholders.
- Demonstrated success in identifying and developing new market opportunities.
- Understanding of customer operations across industries such as mining, energy, chemicals, infrastructure or manufacturing.
Our Culture and Commitment To You
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
At Emerson, innovation, integrity, collaboration and inclusion guide everything we do. We welcome diverse perspectives, encourage fresh ideas and create opportunities for our people to contribute, learn and grow. Join a team that is helping customers solve complex challenges while building a more sustainable future.
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