About Zscaler
Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.
Role
We are looking for a Sales Engineer to join our APJ Field Sales team in a hybrid capacity (Sydney office, 3 days per week), reporting to the Senior Manager, Sales Engineering.
A Commercial Sales Engineer at Zscaler is a customer-facing technical leader who partners with Commercial Account Executives to drive revenue by aligning Zscaler’s platform to customer business outcomes. You will blend consultative discovery, solution design, and technical validation to help prospects adopt Zscaler solutions while supporting expansion of the Zscaler platform within existing customers. Your role is to translate security and networking requirements into clear, compelling designs and demonstrations that accelerate deals.
What you’ll do (Role Expectations)
- Partner with Commercial Account Executives to run technical discovery, qualify requirements, and shape account strategies for pipeline creation and progression
- Deliver technical presentations, live demos, and workshops that communicate value, differentiation, and best practice deployment approaches
- Lead Proof of Values from success criteria through execution, coordinating with internal teams to remove blockers and prove measurable outcomes
- Design technical customer roadmaps and architectures aligned to the customer’s strategic priorities, use cases and constraints
- Provide accurate technical input for proposals and deal cycles, including requirements mapping, risk/objection handling, and guidance on implementation considerations
Who You Are (Success Profile)
- You are a high-trust collaborator. You are ambitious for the team, not just yourself, embracing our challenge culture by giving and receiving ongoing feedback with clarity and respect to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate.
- You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems from start to finish.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive, maintaining a relentless focus on execution and high-impact results.
What We’re Looking for (Minimum Qualifications)
- 3+ years in a customer-facing technical security role
- Demonstrated experience selling, designing or supporting security solutions such as cloud security, SASE/SSE, secure remote access, zero trust, network security, or identity
- Confidently able to articulate and present technical topics to both technical and non-technical stakeholders and influence outcomes
- Proven ability to manage a high-volume of work, prioritizing effectively to meet deadlines while maintaining quality and customer experience
- Clear communication and expectation-setting skills, proactively aligning with team members on scope, timelines, and what ‘good’ looks like
What Will Make You Stand Out (Preferred Qualifications)
- Experience in a pre-sales role such as a Sales Engineer or Solution Consultant
- Strong discovery and qualification capability, including translating business objectives into technical requirements and success criteria
- Understanding of cloud and hybrid environments including AWS/Azure/GCP fundamentals, SaaS access patterns, and branch/remote user connectivity
#LI-NL1 #LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Top Skills
Zscaler Sydney, New South Wales, AUS Office
Level 4, 17-19 Bridge Street, Sydney, Sydney, Australia, 2000
