Sales Operations Specialist

Who We Are

Simple Machines is a global, independent technology consultancy operating across Sydney, New Zealand, London, Poland and San Francisco. We design and build modern data platforms, intelligent systems, and bespoke software at the intersection of Data Engineering, Software Engineering and AI.

We help enterprises, scale-ups, and government turn complex, high-value data into products, platforms, and decisions that drive real impact.

We don’t do generic. We build things that matter - We engineer data to life™.

The Role - Sales & Delivery Ops Business Partner

We're looking for a highly organised and proactive operations professional to support the smooth running of our business across multiple functions. This is a varied role at the heart of the organisation, working closely with Sales, Finance, HR, and the Leadership Team to keep workflows moving and ensure our clients and consultants are well supported.

A core part of the role involves sales operations and reporting. You'll be responsible for producing weekly client reports and project updates, supporting pipeline tracking and forecasting, and administering our CRM to maintain data quality, dashboards, and reporting accuracy. Alongside this, you'll manage client and contract coordination, including the preparation and follow-up of SOWs, renewals, and extensions, as well as liaising with client procurement and finance teams to resolve any outstanding items.

What You’ll Be Doing 

Sales Operations and Reporting

• Weekly client reporting and performance updates
• Sales pipeline tracking and forecasting support
• CRM administration (data quality, dashboards, reporting)

Client and Contract Management

• Coordination of SOWs, renewals, and extensions
• Follow-up and escalation of outstanding contracts
• Liaison with client procurement and finance teams

 Cross-Functional Coordination

• Key link between Sales, Finance, and HR
• Managing workflows across teams to ensure continuity

People and Systems Administration

• Leave tracking and approvals
• Timesheet coordination

 Project and Document Support

• Project coordination and admin support
• Creation and maintenance of consultant profiles
• Formatting of decks, SOWs, and client materials

Compliance and Governance

• ISO 27001 audit support and documentation

General Operations

• Ad hoc support to the local and global leadership team
• Ongoing BAU business administration

What We’re Looking For 

• Confident & direct - You're the person who spots the gap, fills it, and follows up before anyone else notices calm under pressure, sharp on the detail, and energised by keeping a busy business running smoothly.

• Warm & people-focused - You bring order to chaos with a smile equally comfortable wrangling spreadsheets, chasing contracts, and being the trusted go-to across Sales, Finance, and HR.
• High-energy & ambitious - A natural multitasker with a bias for action, you thrive in fast-moving environments where ownership, initiative, and attention to detail genuinely make a difference.
• Polished & professional - Organised, proactive, and discreet, you combine strong commercial instincts with a sharp eye for detail the kind of operator leadership teams quickly come to rely on.