Salesforce Senior Technical Consultant

At ProQuest Consulting, our people are the heart of everything we do. We foster a tight-knit, diverse culture where our team thrives, grows, and has fun along the way.

As a Salesforce Summit Partner, we specialise in Customer Service, Field Service, and Generative AI solutions—helping mid-market and enterprise organisations transform their operations through smart technology. With a team of 40+ experts from 18 countries, we deliver impactful solutions that enhance customer experience and unlock business potential.

We’re proud to be Great Place to Work–certified for two consecutive years, with a 100% staff approval rating. In 2023, we were recognised as one of the Top 2 Best Places to Work for Small Businesses in Australia—a testament to our commitment to excellence, innovation, and employee wellbeing.

We’re now looking for a Senior Salesforce Technical Consultant to design, build, and deliver high-performing Salesforce solutions that drive meaningful outcomes for our clients—particularly as we expand our capabilities in Agentforce and AI-driven service experiences.

You’re a:

• Salesforce technical expert with 3+ years of hands-on development experience

• Problem solver who enjoys breaking down complex requirements into scalable solutions

• Collaborative team player who thrives in customer-facing environments

• Quality-focused professional with strong attention to detail

• Adaptable consultant who embraces challenge and continuous learning

• Clear communicator who can confidently explain technical concepts to non-technical stakeholders

• 3+ years of experience in Apex development (Triggers, asynchronous processing, integrations, etc.)

• Strong experience with Lightning Web Components and modern Salesforce development practices

• 5+ Salesforce certifications (Sales Cloud and Service Cloud Consultant essential; Field Service experience highly regarded)

• Proven experience designing robust data models and scalable architectures

• Hands-on experience implementing real-time, web service–based integrations

• Experience working with integration middleware (MuleSoft, Informatica, Talend, Boomi, etc.)

• Background in an additional OOP language (e.g. Java or .NET)

• Excellent written and verbal communication skills

• Have experience with Salesforce DX, DevOps, and CI/CD pipelines

• Are familiar with Agentforce and excited by AI-driven automation

• Have worked in Agile teams (especially Scrum)

• Enjoy mentoring junior consultants and contributing to internal capability uplift

• Take pride in clean, maintainable, and well-documented code

• A Salesforce Summit Partner with 13+ years of award-winning delivery

• Recipients of Salesforce Global Partner Innovation Awards (2012 & 2021)

• Specialists in multi-cloud architecture and complex integrations

• Early adopters and innovators in Agentforce and AI-powered service solutions

• Champions of culture, collaboration, and career progression

• Competitive salary + profit sharing

• Flexibility: Hybrid work and genuine work-life balance

• Tech you’ll love: MacBook Pro, 27” monitors, and a premium toolset

• Learning & growth: Paid certifications, training, and conference attendance

• Team perks: Compensated after-hours work, regular team-building events, and a supportive workplace culture

If you're passionate about building high-impact Salesforce solutions that make a real difference, we’d love to hear from you—apply now!
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