Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
- New SAP project
- Multiple positions available
- Immediate interview and start / 3 months contract +
The SAP Technical Writer works as part of a small team responsible for producing high‑quality ERP work instructions supporting SAP Supply Chain processes. The role partners closely with SAP functional consultants, business process owners, SMEs, and project teams to translate complex SAP system designs and configurations into clear, accurate, standardised, and user‑friendly documentation.
The position also works with business process leaders and Quality Management stakeholders to ensure all required ERP work instructions are identified, governed, approved, and maintained in line with organisational standards. The role focuses primarily on SAP Supply Chain modules.
Key Accountabilities
- Work within a small team to plan, track, and manage daily and weekly documentation activities to meet agreed delivery timelines.
- Develop, maintain, and publish end‑to‑end ERP work instructions across SAP Supply Chain processes.
- Collaborate with SAP functional consultants, business process owners, and SMEs to translate SAP solution designs into clear, deployable work instructions for business users.
- Convert complex SAP Supply Chain solutions into concise, standardised, and audience‑appropriate documentation for both operational and technical users.
- Ensure all documentation complies with organisational standards, templates, governance frameworks, and version control requirements, and is integrated into existing documentation repositories.
- Partner with change management, training, and communications teams to support effective end‑user adoption of SAP solutions.
Required Skills & Experience
- Demonstrated experience as a Technical Writer delivering documentation for SAP solutions.
- Strong hands‑on knowledge of SAP Supply Chain modules (SD, MM, LE, PM, PM, PP, EWM, QM Etc….)
- Proven ability to document end‑to‑end supply chain processes such as order‑to‑cash, procure‑to‑pay, inventory management, planning, manufacturing, equipment maintenance and calibration, warehouse management, and quality processes.
- Experience working within Agile, Waterfall, or hybrid project delivery environments.
- Strong written and verbal communication skills, with the ability to simplify complex system behaviour into structured, easy‑to‑understand documentation.
- Experience using documentation and knowledge management tools such as MS Word, Confluence, SharePoint, Visio, OpenText, Signavio, or similar platforms.
For more information please contact Ralph on [email protected]
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
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How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
