Team Global Express is seeking a detail-oriented and proactive Scheduler to join our Operations team in Rosehill, NSW. In this role, you’ll be the vital link between our customers, drivers, and internal teams — ensuring that deliveries, returns, and relocations are planned, scheduled, and executed seamlessly.
Why Join Us?
At Team Global Express, we pride ourselves on delivering reliable and safe logistics solutions across Australia. As a Scheduler, you’ll play a key role in keeping freight moving and customers satisfied while working with a supportive team in a fast-paced environment.
What You’ll Do:
- Coordinate deliveries, returns, and relocations of customer products to end users in line with agreed timeframes and service requirements.
- Schedule Team Global Express and external resources to provide a reliable customer experience.
- Receive inbound and make outbound calls/emails to update and confirm delivery information with customers.
- Consolidate and share scheduling details with relevant stakeholders.
- Enter accurate data into CRM/ERP/TMS systems for invoicing and tracking purposes.
- Manage delivery schedules within Optimo and shared client resources.
- Send timely notifications and operational communications to customers.
- Complete reports and required documentation accurately and on time.
- Follow Team Global Express Safety SOPs, OH&S policies, and compliance requirements.
What You’ll Bring:
- Previous transport, dispatch, or scheduling experience (2+ years preferred).
- Strong customer service and communication skills — confident in dealing with customers, drivers, and internal teams.
- Ability to work under pressure and manage competing priorities in a high-volume environment.
- Proven organisational and problem-solving skills with attention to detail.
- Intermediate computer skills (Word, Excel, PowerPoint) and experience using transport/logistics systems (FMS, Rockhopper, Data Warehouse, Crystal Reports, etc. desirable).
- A safety-first mindset and commitment to workplace health and safety.
The Role Offers:
- Permanent, full-time role based in Rosehill, NSW.
- Monday to Friday roster.
- Competitive remuneration and employee benefits.
- The opportunity to be part of a leading logistics organisation with ongoing career pathways.
Location: Rosehill, NSW
Hours: Monday to Friday, Full-Time
Ready to take the next step in your logistics career? Apply today and be part of a team that keeps Australia moving!
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
