Scheduling and Admin Support Officer

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Uniting is looking for a Scheduling and Admin Support Officer for the FlexConnect Pool.

This is a FIXED TERM 6 months Full Time Role with a view to permaanency, based in Leichhardt and Chatswood, NSW.

Rostering Experience is HIGHLY DESIRABLE. 

You will be an integral member of the Seniors Services FlexConnect team through the following:

• Maintain a high standard of conduct and work performance based on Uniting’s values and policies.
• Ensure integration and collaboration across Seniors Services, and Uniting more broadly, to deliver seamless and impactful end to end services with the client at the centre.
• Actively engage and participate in the performance management framework and review processes at Uniting.
• Participate in local governance, continuous improvement and risk management activities to ensure that we are delivering quality and safe services.
• Ensure adherence to Uniting’s values, policies and procedures as well as relevant legislative requirements at all times.   
• Utilise Uniting technology, systems and all other practice tools as required.
• Ensure the safety and wellbeing of yourself, clients and others at all times and undertake work in a safe manner in accordance with Uniting policies, procedures and directives.
• Actively contribute to a safe and supportive working environment that is inclusive of all staff through celebrating their nationality, cultural background, LGBTI status, abilities, gender and age.
• Seek opportunities for personal development and continuing education to ensure that you are able to maintain your skills and knowledge relevant to your role and in line with the changing needs of the Aged Care industry.
• Understand and apply changes to the Aged Care industry in an environment of rapid growth and diversity.

As the FlexConnect Scheduling and Administrative Support Officer, your role specifically will:

• Deliver efficient and effective administrative support to the FlexConnect Pool and broader Seniors Services team.
• Coordinate meetings and local events, including logistics for meetings and events.
• Provide project support and perform administrative tasks as requested by the Workforce Coordinator (change to FlexConnect Manager)
• Assist with the compilation of meeting papers, agendas and other information prior to meetings and with distribution of minutes.
• Communicate effectively with stakeholders to ensure that they are informed of expectations and updates.
• Maintain quality service provision when rostering FlexConnect Pool staff members based on best practice and available data.
• Ensure rostering practice is compliant with relevant legislation, including the relevant Enterprise Agreement/s and rostering principles.
• Raise issues and opportunities regarding rostering practice and service provision with key stakeholders in order to continuously improve.
• Respond to general enquiries and requests for information by internal and external stakeholders via various communication channels including, but not limited to, phone, email and system-based task allocations.
• Lead and work as a member of the FlexConnect Pool and provide support to colleagues and team members.
• Where appropriate and in consultation with the Workforce Coordinator, effectively supervise staff, including providing and recording team meetings, arranging and/or providing training; advertising and recruiting, and any other supervisory duties in line with the role.

Who is Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to apply

If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Please know that employment with Uniting will require a National Police Check, and Reference Checks.

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