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The Opportunity
We are looking for a Senior Data Engagement Manager to offer client support for our Australia data team. As a Senior Data Engagement Manager you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for digital analytics platforms such as Google Analytics or Adobe Analytics. You will be responsible for ensuring clients see value from their investments in data and analytics, as well as managing the implementation of a range of resources to successfully deliver initiatives.
We provide comprehensive training and ongoing development for this role.
Responsibilities include:
Client facing responsibilities
- Project manage the implementation of digital analytics initiatives, and manage day to day relationship and delivery
- Coordinate a delivery team of Solution Engineers, Data Scientists, Analysts and Platform Specialists to deliver sophisticated solutions for clients
- Create and present actionable insights and help your clients improve their marketing initiatives
- Lead the set-up and maintenance of data collection for client’s digital properties
- Define and deliver a strategic roadmap of high-value data initiatives and use cases to the client, and ensures the client sees positive ROI from their investment in data
- Become a trusted advisor to senior stakeholders (Eg. Head of Marketing or Head of Customer Analytics and above)
Business and commercial responsibilities
- Drive towards higher effective rate between client value and costs; build efficiencies into repeatable processes and scale globally
- Work with the Product team to translate business requirements into new products
- Work with Sales team to translate products into outbound opportunities
What you bring to it:
Skills and Experience
- 4+ years proven experience in a client facing role is a must have
- Knowledge and experience using digital analytics platforms like Google Analytics or Adobe Analytics is desired
- Demonstrated examples of project management methodologies also highly valued
- Experience and familiarity with digital marketing platforms across media buying (e.g. Display & Video 360, Campaign Manager 360, Google Ads, Facebook etc), testing and personalisation (e.g. Optimize 360, Optimizely), marketing automation (e.g. Marketo, Salesforce Marketing Cloud), CRM (e.g. Salesforce), web content (e.g. Adobe Experience Manager, Sitecore), ecommerce (e.g. Shopify, Magento) and UX/CX are all valued.
- Ability to explain technical concepts to non-technical audiences and communicate business value of suggested ideas & plans
- Bachelor’s degree in Business/Commerce, Computer Science, Management of Information Systems, Math, or Statistics/Economics are preferred.
- Certifications in Google Analytics, Adobe Analytics or Google Cloud are highly valued.
The successful candidate will also be passionate about working in an extremely fast-paced, growth-driven, and fluid start-up environment as well as a desire to help build a company up from an early stage.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
