Senior Analyst, Financial Markets Business Operations

• 12-month max term contract with hybrid work environment

• Showcase your customer service and stakeholder management skills

• Play a key role in ensuring the reliability and efficiency of financial markets systems

• Join a collaborative team and organisation that is truly making a difference to the Australian people

Your Team

Financial Markets (FM) Business Operations provides operational and system administration support functions for Financial Markets business systems, on behalf of internal and external clients and overseas representative offices. The FM Business Operations team also doubles as the external facing Securitisation Support Centre (SSC).

The Role

As the Senior Analyst, you’ll be responsible for the various Financial Markets Group (FMG) solutions that underpin key business processes for FMG and The Bank. These solutions include Findur, Electronic Auction Platform, Securitisation, Currency Benchmark, Core Forecasting System amongst an array of others. The position also provides exposure to a number of areas across The Bank primarily Domestic Markets, International Department, Risk Management, Payment Settlements and Information Technology.

Key Responsibilities:

• Deliver effective operational, administrative, first and second level customer support for business systems working closely with IT to ensure operational requirements are met.

• Provide business operations expertise and guidance to external and internal customers in relation to business processes.

• Maintain a consultative role with the overseas representative offices and work closely with IT to ensure that all operational requirements are met.

• Conduct regular reviews of business operations to ensure operational controls are efficient and remain relevant.

• Monitor systems and liaise with stakeholders to facilitate early detection and resolution of issues, ensuring impact to business processes is minimal.

• Plan, co-ordinate, test and verify system changes to ensure operational stability of critical systems.

• Assist with the efficient delivery of services and ensure that activities comply with industry regulations.

• Drive improvements across a variety of workstreams for FM Business Operations (FM BO), FM Business Support Services (FM BSS), & Financial Markets Group (FMG).

About you

• A motivated individual interested in developing a variety of new skills.

• Someone who works well in an experienced, supportive, fun environment;

• Strong attention to detail skills;

• A team player that has a desire to learn and loves a challenge; and

• An individual that appreciates and values the flexibility on offer.

• Tertiary degree or certifications in business, IT or in a related discipline or relevant working experience.

The team provides active support from 7:30am to 6pm through a split shift pattern, rotating weekend work and on-call requirements outside of those hours (approximately one week every month). Importantly, the team is given the freedom to structure support creatively and work around the unique requirements of each team member.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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