You will manage day-to-day operations, conduct KYC reviews, ensure compliance with AML policies, mentor team members, and facilitate cross-functional collaboration to optimize operations.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
2015年に豪州メルボルンで設立されたAirwallexは、北米、欧州、中東、アジア太平洋の各地域で80のライセンスを保有し、世界有数の包括的な金融インフラを築いています。Airwallexは、各地域の規制に準拠したインフラを基盤に、アクワイアリング、請求、グローバル口座、法人カード、支出管理などのサービスを世界中で展開しています。現在世界で最も急成長している金融テクノロジー企業の1つとして、世界の主要拠点20カ所に約2,000人の従業員を有しています。2025年12月、AirwallexはシリーズG資金調達ラウンドで3億3,000万ドルを調達し、企業評価額は80億ドルとなり、6か月前のシリーズFから約30%の増加を記録しました。
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
Responsibilities:
1. Oversee day-to-day Business-As-Usual (BAU) operations, including the review, assessment, and approval of KYC review
2. Conduct enhanced due diligence (EDD) for high-risk clients and scenarios, ensuring rigorous investigation and full compliance with internal policies and regulatory requirements
3. Maintain a strong and up-to-date knowledge of AML policies and KYC procedures, and ensure the timely update and maintenance of all relevant Standard Operating Procedures (SOPs)
4. Foster robust cross-functional collaboration by bridging diverse team requirements and facilitating effective communication among key stakeholders, including global operations, commercial, compliance, and other relevant teams
5. Mentor and support the professional development of junior team members; deliver training sessions and provide quality assurance throughout their onboarding and learning process
6. Assist the team leader in team management and actively contribute to the optimization of projects and internal processes
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
1. Extensive expertise in AML and KYC regulations, with proven ability to apply them effectively in operational environments.
2. 5+ years of hands-on experience in AML and KYC roles.
3. Outstanding communication and interpersonal skills, with the capability to coordinate seamlessly across local commercial teams, compliance, and other stakeholders to provide excellent customer service.
4. Proficiency in both English and Chinese, with the ability to work confidently in multilingual and cross-cultural business environments.
5. A proactive, creative, and self-motivated mindset, complemented by a pragmatic approach and a strong sense of responsibility and accountability for personal deliverables.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
2015年に豪州メルボルンで設立されたAirwallexは、北米、欧州、中東、アジア太平洋の各地域で80のライセンスを保有し、世界有数の包括的な金融インフラを築いています。Airwallexは、各地域の規制に準拠したインフラを基盤に、アクワイアリング、請求、グローバル口座、法人カード、支出管理などのサービスを世界中で展開しています。現在世界で最も急成長している金融テクノロジー企業の1つとして、世界の主要拠点20カ所に約2,000人の従業員を有しています。2025年12月、AirwallexはシリーズG資金調達ラウンドで3億3,000万ドルを調達し、企業評価額は80億ドルとなり、6か月前のシリーズFから約30%の増加を記録しました。
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
Responsibilities:
1. Oversee day-to-day Business-As-Usual (BAU) operations, including the review, assessment, and approval of KYC review
2. Conduct enhanced due diligence (EDD) for high-risk clients and scenarios, ensuring rigorous investigation and full compliance with internal policies and regulatory requirements
3. Maintain a strong and up-to-date knowledge of AML policies and KYC procedures, and ensure the timely update and maintenance of all relevant Standard Operating Procedures (SOPs)
4. Foster robust cross-functional collaboration by bridging diverse team requirements and facilitating effective communication among key stakeholders, including global operations, commercial, compliance, and other relevant teams
5. Mentor and support the professional development of junior team members; deliver training sessions and provide quality assurance throughout their onboarding and learning process
6. Assist the team leader in team management and actively contribute to the optimization of projects and internal processes
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
1. Extensive expertise in AML and KYC regulations, with proven ability to apply them effectively in operational environments.
2. 5+ years of hands-on experience in AML and KYC roles.
3. Outstanding communication and interpersonal skills, with the capability to coordinate seamlessly across local commercial teams, compliance, and other stakeholders to provide excellent customer service.
4. Proficiency in both English and Chinese, with the ability to work confidently in multilingual and cross-cultural business environments.
5. A proactive, creative, and self-motivated mindset, complemented by a pragmatic approach and a strong sense of responsibility and accountability for personal deliverables.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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