Job Description Summary
We are looking for a Senior Analytics and Insights Manager to join our team and play a key role in driving data-led decision making, digital innovation and commercial excellence across the business.In this role, you will work closely with brand teams, technical teams and cross-functional stakeholders to explore, develop and implement innovative digital and analytics solutions that address customer needs and create measurable business value. You will lead the delivery of multiple projects across a range of creative, marketing and digital channels, ensuring projects are delivered on time, to a high standard and against agreed KPIs.
You will act as a trusted partner to the business, providing analytics support, strategic consultancy and actionable insights to help shape product commercialisation, marketing strategy and sales operations.
Job Description
Lead the planning, development and delivery of analytics, insights and digital innovation projects across regional and global teams.
Partner with brand teams, technical teams and cross-functional stakeholders to identify business needs and translate them into clear project plans.
Gather requirements and develop detailed project plans, timelines and estimates down to task level.
Manage multiple projects across design, development and production stages, ensuring delivery within agreed timelines, quality standards and KPIs.
Provide analytics support and strategic recommendations to internal stakeholders.
Support commercialisation strategies through the delivery of proven, data-led analytics projects.
Proactively identify potential conflicts, risks and resource gaps, and work with the business to resolve them.
Act as the interface between global and local brand teams on project planning and delivery management.
Drive standardisation of reports and best practice sharing across brands and teams.
Manage and support a high-performing team, encouraging collaboration, efficiency and high-quality delivery.
Provide guidance on training requirements relating to commercial processes.
Ensure high standards of communication and service delivery across country organisations and stakeholder groups.
Ensure reporting of technical complaints, adverse events or special case scenarios related to Novartis products within 24 hours of receipt.
Support distribution of marketing samples where applicable.
Strong experience in analytics, insights, commercial excellence, marketing operations or a related area.
Proven ability to manage multiple complex projects and stakeholders at the same time.
Experience working with brand, marketing, sales operations, technical or digital teams.
Strong project management skills, including planning, estimation, delivery tracking and risk management.
Ability to translate data and insights into clear business recommendations.
Strong communication and stakeholder management skills.
Comfortable working in a matrix environment across local, regional and global teams.
High attention to detail and commitment to delivering accurate, high-quality outputs.
Proactive mindset with the ability to identify issues early and drive solutions.
Experience in healthcare, pharma or a regulated environment would be advantageous.
This is an excellent opportunity for someone who enjoys working at the intersection of analytics, digital innovation and commercial strategy, and who is motivated by using insights to drive business impact.
Skills Desired
Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model
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