Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
Resmed changes lives by developing, manufacturing and distributing innovative medical devices and cloud-based software solutions to better diagnose, treat, and manage sleep-disordered breathing, COPD, and other key chronic diseases. As part of our ongoing transformation, the Resmed Supply Chain is evolving to enhance efficiency, effectiveness and increase capacity.
The primary role of the Global Technology Solutions (GTS) function is to enable business outcomes through the analysis, design, delivery, and ongoing support of enterprise technology solutions aligned to business and regulatory requirements.
Within this context, the Senior Business Analyst plays a critical role in translating complex business needs into fit-for-purpose, compliant system solutions. This includes leading requirements definition, process optimisation, data and integration analysis, and supporting solution delivery across the full system lifecycle.
The role partners closely with Quality Assurance/Regulatory Affairs, GTS delivery teams, other stakeholders and vendors to define functional and non-functional requirements, ensure traceability, and support successful implementation within agreed time, quality, performance, and budget constraints.
Let’s talk about Responsibilities
Analyze complex business problems and lead the definition of digital and automation-enabled solutions that meet regulatory, compliance, and operational requirements.
Provide subject matter expertise in the elicitation, analysis, and documentation of business and system requirements, including functional, non-functional, data, integration, and validation needs. Define and document end-to-end processes, procedures, and data flows. Partner with GTS and business teams to configure system options, support solution design decisions, and ensure requirements traceability through build, testing, and deployment.
Plan, coordinate, and support unit, integration, and user acceptance testing activities, including validation deliverables where required. Act as a trusted advisor to business stakeholders and lead cross-functional teams to resolve complex business and system issues.
Performs work in a specialised area of expertise requiring in-depth knowledge of business analysis practices, enterprise systems, and delivery within regulated or quality-critical environments.
Responsibilities are aligned to senior and specialist-level contribution, including leading complex initiatives, providing expert guidance within the discipline, influencing delivery approaches, and contributing to strategic outcomes through strong stakeholder relationships.
Networks effectively with stakeholders and partners beyond own functional area to influence outcomes.
Leads cooperative efforts across cross-functional project teams, including business, GTS, and vendor resources.
Works independently, with guidance in only the most complex situations.
Frequently leads sub-functional teams or projects and train and mentor junior team members.
Serves as a best practice resource within own area of work.
Let’s talk about Qualifications and Experience
Required:
Bachelor’s degree in Information Systems, Business, Engineering, or a related discipline, or equivalent practical experience..
Preferred:
Minimum of 8 years’ experience in business analysis or related roles, with demonstrated experience delivering complex enterprise systems, preferably within regulated, quality-critical, or compliance-driven environments.
Demonstrated ability to apply functional expertise and established methodologies to solve complex problems, lead specialised initiatives, and influence delivery outcomes. Exercises sound judgement in selecting appropriate techniques, approaches, and evaluation criteria, and independently determines methods and procedures for new or ambiguous assignments.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
