Senior Business Analyst

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you will be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The Senior Business Analyst is responsible for leading the development and analysis of detailed, user-centric business requirements. The role involves working closely with technical teams to maximise system capabilities, drive organisational efficiency, and implement innovative technology solutions.

The role is accountable for leading workshops and interviews to gather business requirements, proposing Salesforce solutions, and collaborating with technical teams. They manage technology implementation projects within an Agile framework, analyze business data for trends, develop dashboards and reports, and identify strategic solutions to improve business processes. Additionally, they build and maintain positive relationships with stakeholders.

A bit about you

You have significant experience in business analysis, data analysis, and project management, as well as Salesforce, DocuSign, and Case Management systems. You are proficient in Microsoft Office applications, especially Excel and PowerPoint, and have experience with data visualisation tools like Tableau and Power BI. You have demonstrable knowledge of business improvement methodologies such as Lean, Six Sigma, or Agile.

You possess key skills including communication, problem-solving, analysis, self-management, change management and risk management. This role could be a great fit for you if you are proactive, innovative, and passionate about driving business transformation.

Life at nbn

To be part of nbn is to be part of something bigger. There is so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We are continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity. Applications for this role will close at midnight on Sunday, 30th March 2025.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time