Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Business AnalystWhat does a successful Business Analyst do at Fiserv?
A successful Business Analyst at Fiserv plays a critical role by conducting functional analysis on medium to large projects, working closely with Fiserv and its clients in the financial sector. This role involves bridging the gap between Fiserv Project Delivery and Client Cards Support and Business teams to ensure all parties share a common understanding of the functional requirements and solutions within a project.
What you will do:
- Understand the functionality of assigned Enterprise Release projects from Functional Specification Documents (FSD).
- Absorb associated project-related documentation and correspondence to grasp the context of changes.
- Create user test plans, execute user testing, perform post-implementation verification, and communicate with appropriate stakeholders to obtain sign-off.
- Liaise with numerous interface groups where necessary.
- Participate in workshops, functional walkthroughs, and problem resolution forums involving personnel with both functional and technical backgrounds from Fiserv and clients.
- Review and provide timely feedback on FSDs, involving wider coordination and consolidation of feedback from multiple teams.
- Work within the framework of both Agile and Waterfall models.
What you will need to have:
- 7+ years of experience on Cards & Payments platforms, particularly in credit card processing (VisionPLUS application or equivalent) and schemes knowledge (Visa/MasterCard).
- Ability to produce requirements analysis, functional specification, and technical analysis documentation for complex projects.
- Adaptability to working within the considerations and guidelines of a pre-existing operational framework.
What would be great to have:
- Demonstrated experience in liaising with numerous interface groups.
- Experience participating in workshops and problem resolution forums with functional and technical personnel.
- Adaptability to various project frameworks and guidelines.
- Excellent coordination and consolidation abilities for team feedback.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
