Senior Business Development Sales Specialist

Job Summary

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice

Focus of the Role

As a Senior Business Development Sales Specialist, you’ll play a pivotal role in delivering tailored technology solutions, building trusted relationships, and unlocking high-impact business opportunities. This role demands a deep understanding of customer needs, a sharp eye for identifying value-driven opportunities, and a strong focus on delivering meaningful sales outcomes that align with Telstra’s enterprise vision.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

About the Role 

Telstra Enterprise – Customer Success & Sales helps Telstra’s customers achieve their business goals by providing them with the right products, services, and support.

As a Senior Business Development Sales Specialist, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You will partner with a number of Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationship. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

This is a customer-facing role responsible for managing a key strategic portfolio with major enterprise customers in NSW and globally. Preference will be given to Sydney-based candidates.

Key Responsibilities 

As a Senior Business Development Sales Specialist, you draw on expertise in customer account management, deep knowledge of Telstra’s capabilities and products, and leverage your relationship building skills to deliver the following:

• Establish, grow and maintain strategic customer relationships through deep knowledge of their business and Telstra’s services/products that deliver exceptional customer experiences, contribute to high NPS and drive profitability.  
• Contribute to or lead the development of customer contact/engagement plans that nurture and grow existing customer relationships to retain and grow core telecommunications and/or emerging technology revenue for assigned portfolios.  
• Apply professional expertise and knowledge of Telstra’s capabilities, market insights, and a deep understanding of the customer’s business strategy to effectively influence and partner with customers to identify new business opportunities.  
• Leverage strong interpersonal and negotiation skills to drive commercial, business and technical discussions with customers that present a compelling case for solutions, including articulation of technical (ICT, security, workplace and application solutions) solution benefits to C-Suite executives and key stakeholders.  
• Authentically engage and collaborate with stakeholders across Telstra (e.g. Business Development Managers, Solution Specialists, Functional Specialists) to identify, qualify and drive portfolio growth opportunities, seeking support, direction and insights in customer solutions to achieve revenue and profitability targets.  
• Lead customer initiatives or components of initiatives (e.g. business advisory consulting, workshop facilitation, strategic planning sessions) that drive strategic business opportunities to Telstra and that have a significant degree of impact on portfolio retention and growth.  
• Identify and act to address aged debtor risks within delegated customer portfolios, collaborating with relevant areas of the business to manage and resolve issues. 

About You 

To be successful in this role, you will need: 

• Experience working with large Enterprise customers is preferred
• A genuine passion for technology and a strong interest in the innovative solutions we offer at Telstra Enterprise — including fiber and other advanced connectivity service
• Exceptional communication and negotiation skills, with the ability to influence stakeholders effectively. 
• A track record of effective stakeholder management and fostering strong professional relationships driving strategic outcomes. 
• Strong understanding of account planning and opportunity management
• Expertise in managing end-to-end sales processes with a strong understanding of commercial principles. 
• Strong problem-solving abilities and collaborative teamwork skills. 
• A proactive growth mindset with a focus on continuous improvement and learning. 
• Advanced proficiency in Microsoft Office tools

If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia)

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment