Senior Business Manager, FSS Next Program

Senior Business Manager, FSS Next Program

• Key leadership role at the RBA
• Impactful work that helps make a difference to the Australian people
• Shape and support critical national infrastructure essential to the Australian economy

About the role

We’re seeking an experienced Senior Manager to help lead a transformative 3–5 year program enhancing the Fast Settlement Service (FSS), a piece of critical payments infrastructure owned and operated by the RBA. The FSS settles payments exchanged through the New Payments Platform (NPP) on a real-time, 24/7 basis – averaging 3.5 million payments per day, worth $4 billion. Your leadership will help shape the evolution of the FSS to support the future of account-to-account payments in Australia, including:

• Close collaboration with the payments industry to develop a vision for the future of the account-to-account payments system and providing expert input from the RBA as provider of the critical settlement infrastructure the payments system relies on.
• Evaluating options and determining the business and technical changes needed to support this vision and the RBA’s objective of promoting a secure, stable and efficient payment system.
• Developing a business case to implement the significant strategic uplifts to the FSS and helping to lead its delivery.

You will work closely with the FSS Next Program Director to understand and meet the unique business and technology needs of the RBA in its operation of such an important service for the Australian community.

Key responsibilities

You will be responsible for delivering all aspects of the program’s industry engagement workstream including:

• Representing RBA settlements in a range of industry forums and committees about the future of account-to-account payments and new NPP capabilities impacting the FSS.
• Building strong relationships with industry stakeholders navigating complex negotiations.
• Assessing the implications for the RBA’s settlement services and determining the scope of any future changes to the FSS.
• Preparing a business case seeking funding and resourcing to implement the changes required.
• Communicating effectively and credibly with a range of stakeholder including executive program sponsors and governance committees.
• Leading a team of skilled managers and analysts to achieve the program’s goals, deliver RBA outcomes and help deepen the FSS subject matter expertise of our people.
• Developing, owning and executing robust plans for high quality delivery your program workstream.
• Proactively identifying and responding to risks, assumptions, issues, and dependencies, supporting the team to deliver program outcomes on time and within budget.
• Managing the financial budget of your workstream with input from the RBA enterprise project management office and finance functions.

Your background

• Extensive experience (5+ years) in a business or policy function of critical infrastructure or financial services, with a track record achieving the responsibilities set out above.
• Deep understanding of relevant payments or settlements systems and associated regulatory standards.
• Excellent stakeholder engagement and influencing skills and experience in representing the RBA (or a comparable organisation) at senior levels with other organisations.
• Proven ability to create and direct the creation of clear content (written and verbal) that translates complex technical concepts into actionable insights, enabling executive stakeholders to make informed decisions.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the Bank forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is an equal opportunity employer.  We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

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