Senior Business Systems Analyst

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Systems Analyst within PNC's Lending Technology organization, you will be based in Pittsburgh PA or Dallas TX. This position is primarily based in a location within PNC’s footprint.
We are seeking a Senior Business Systems Analyst to provide solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Experience working as a Business Analytics Lead with a minimum of 5 years of experience in financial analysis.
• Intermediate to advanced level SQL skills for data analysis in Oracle and any other non sql databases
• Proficiency in Excel, with exposure to BI tools such as Tableau / Microsoft Power BI / Oracle BI
• Strong communication skills, both written and verbal.
• Experience as a Quality Assurance tester or similar role.
• Experience working with Jira or other test management tools.
• Extensive experience in the analysis, definition and documentation of business and data requirements.
• Continuously refining Agile practices and methodologies to improve the effectiveness of requirement elicitation and stakeholder engagement process.
• Leading by example in fostering a collaborative and inclusive environment that promotes open communication and knowledge sharing among team members.
• Serving as liaison between Business units and IT teams, bridging the gap between technical and non-technical stakeholders to facilitation successful project delivery.
• Actively participating in release management activities.
• Understanding and familiarity working within the SAFe Agile Framework
• Understanding and familiarity defining requirements and specifications for APIs and Microservices
Preferred Skills
Mastery of advanced business analysis techniques (e.g., data analysis, impact analysis, gap analysis).
Certifications in multiple Agile frameworks and methodologies preferred
Mastery of release management process and tools
Exceptional leadership and mentorship skills, with a focus on fostering a culture of continuous learning and growth.
High emotional intelligence and the ability to navigate complex interpersonal issue dynamics with ease, fostering strong relationships and trust with stakeholders at all levels.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

CompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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