Senior Category Customer Analyst

Job Description

• Opportunity to cross functionally develop your skillset in the Customer Category space
• Flexible work arrangement - 3 days in office, 2 days remote
• Based in Melbourne's CBD

Join the Kraft Heinz Team as a Senior Category Customer Analyst!
We're seeking an experienced and analytical professional to join our Customer Category and Execution team in our Melbourne CBD office. As a Senior Category Customer Analyst, you will play a key role in executing our category strategy at the customer level across Australia and New Zealand. You will support the development of strategic plans, lead category customer activities, and foster strong partnerships with retail customers. If you're a driven and results-focused professional looking for a new challenge, we want to hear from you!
The Company
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
Key position responsibilities include, but not limited to:

• Develop and implement strategic plans to drive business growth and customer satisfaction
• Analyse category performance and market trends to identify opportunities and risks
• Collaborate with cross-functional teams to develop and execute plans to achieve business objectives
• Support the development of customer-facing strategies and presentations to drive sales and growth
• Provide insights and recommendations to inform product launches and range reviews
• Work with stakeholders to develop and implement plans to optimise product distribution and shelf layout
• Analyse data and market trends to inform business decisions and drive growth
• Develop and maintain tools and processes to support category management and business growth

About you:

• Experience in Category Management, Shopper Insights, Key Account Management, or Sales-related functions, with a strong commercial acumen
• Experience in the FMCG industry
• Advanced skills in Excel and PowerPoint, with experience in data analysis and insights
• Experience with systems such as Nielsen/IRI Scan/Panel, Demantra, JDA, Tableau, Quantium, or Dunnhumby
• Strong interpersonal and presentation skills, with the ability to influence internal and external stakeholders
• Action-focused mindset with a proven ability to deliver in complex environments

• Full working rights and eligibility to work in Australia and/or New Zealand

Benefits of working with us:

• Hybrid Working - Flexibility around when and where you work
• Pay for Performance - industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package
• Parental Leave - paid time off for both primary AND secondary caregivers
• Leave Options - Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter
• Novated Leasing
• Great Place to Work certification in Australia and New Zealand
• In House Training Programs
• Corporate Discount Programs

Ready to make an Impact?
If you're passionate about the Category Customer function, eager to learn, and enjoy working in a team environment, please submit your application. We will be reviewing applications on a rolling basis and may close the advertisement early, so please submit your application promptly. We look forward to hearing from you.
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Location(s)
Freshwater
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.