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Pattern

Senior Client Account Manager

Posted 3 Hours Ago
Be an Early Applicant
Hybrid
Sydney, New South Wales, AUS
Senior level
Hybrid
Sydney, New South Wales, AUS
Senior level
Manage relationships with 7–8 high-profile ecommerce clients, providing strategic direction and overseeing multi-channel campaign delivery. Coordinate timelines, budgets, scope, KPIs, and cross-functional teams while identifying and presenting growth opportunities. Create performance reports using Google Analytics, Google Ads, and Meta, and communicate insights to clients through regular meetings and presentations.
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Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.

What You’ll Do

  • Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.

  • Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.

  • Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.

  • Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.

  • Identify and present new growth opportunities that deliver measurable impact for clients.

What You Bring

  • 4 + years’ account management experience in a digital or full-service agency.

  • Expertise across SEM, Social Advertising and SEO.

  • Must be confident creating reports from Google Analytics, Google Ads, and Meta.

  • Confident presenter and communicator with strong commercial acumen.

  • Analytical mindset - you love connecting data to meaningful client outcomes.

  • Proven ability to lead multi-channel teams and manage complex projects.

Why You’ll Love Working at Pattern

  • 5 weeks annual leave every year.

  • Hybrid flexibility - WFH Mondays & Fridays.

  • Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

  • Work-from-anywhere policy for travel and flexibility.

  • 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

  • Regular team events - lunches, celebrations, and Pattern Values Week.

  • Stock options available upon joining.

Ready to lead, grow, and make an impact?

 Join Pattern -  where ambitious brands (and people) accelerate.

What is the hiring process?
  1. Virtual interview with Hiring Manager

  2. Virtual/in-person task presentation and interview with Hiring Manager & Peer

  3. Virtual/in-person interview with other team members

  4. Professional reference checks

  5. Executive review

  6. Offer

Pattern Sydney, New South Wales, AUS Office

Level 11 64 York Street, Sydney, Australia

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