Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- Challenge yourself to deliver continuous product and service innovation for Qantas Loyalty
- Take the opportunity to work with a fast growing and progressive cross functional team
- Full time permanent position based at our Mascot Campus
Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include a number of new business verticals such as Qantas Money, Qantas Insurance, Qantas Hotels & Holidays and Qantas Wine.
As the Senior Commercial & Growth Manager for Qantas Travel Insurance, you will play a pivotal and instrumental role in shaping our future direction. This involves driving the strategic roadmap forward through proactive collaboration with our Travel Insurance Partner and critical internal stakeholders across Qantas Loyalty and Qantas Airline Digital teams. A focus on the execution of key acquisition and retention initiatives, along with the management of day-to-day partnership operations, ensuring commercial success and alignment. Critically, this position requires the ability to influence and constructively challenge senior leaders to consistently identify and maximise the full commercial value of the Travel Insurance portfolio.
As a Commercial Leader within Qantas Loyalty, this role will partner with squad leads to deliver on critical commercial negotiations.
You’ll have –
- Experience / background working within the General Insurance industry
- Business related degree or relevant tertiary qualification
- Involvement in new business development and implementation
- Extensive experience in developing approved investment cases
- Extensive workshop planning and facilitation skills
- Exposure to design thinking, agile delivery and/or lean processes
- A structured and lateral thinking style with the capability to quickly understand and apply new concepts
- Proven analytical, financial and problem-solving skills
- The ability to work in and contribute to a high performing, collaborative and fun team environment
- Resourceful and highly organised with proven ability to prioritise conflicting tasks in order to meet strict deadlines
- A strong work ethic and a passion for drawing out and driving creativity and innovation
Why Qantas?
If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
- We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close: 29 December 2025
