Senior Consultant

Posted 23 Hours Ago
Be an Early Applicant
Sydney, New South Wales
Senior level
Retail • Software • Consulting
The Role
As a Senior Consultant, you will serve as a key technical point of contact during the implementation of supply chain solutions, handling design, troubleshooting, and customer training. You'll work directly with customers to configure and implement the software, ensuring best practices in customer service and problem-solving.
Summary Generated by Built In

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements, proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.

We are looking for:

You are an experienced software professional who has a proven ability in implementing and supporting large and complex software or applications and you are driven by providing best in class customer services and interested and experienced in supply chain.

Minimum Requirements:

  • Four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or a related field
  • 5 years of experience in related technical field
  • 5 years of experience working in a client or customer facing role within a supply chain or software organization
  • A consistent proven track record of implementing software into a client site
  • Strong analytical and problem solving skills
  • Detail oriented and customer focused
  • Ability to travel up to 50% of your time

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been

completed.

The Company
HQ: Atlanta, GA
3,418 Employees
On-site Workplace
Year Founded: 1990

What We Do

For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.

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