Akcelo is an independent Brand Experience agency delivering powerful brand experiences that people love. We fuse creativity with experience design to solve business problems and generate white-space opportunities for some of the world's most famous brands and businesses.
We’re looking for a technically minded, detail-oriented Senior Content Scheduler to join our Content Scheduling team, based in Sydney. You’ll be responsible for the end-to-end scheduling, QA, and delivery of client content using proprietary CMS and scheduling tools. You’ll also help uplift team output through process improvements, strong documentation, and support/mentoring of junior schedulers.
Key Responsibilities:
- Own complex schedules end-to-end, including last-minute changes and dependencies
- Collaborate with account managers, designers, developers, and stakeholders
- QA/test content to confirm correct rendering across relevant devices/platforms
- Maintain accurate records of launches, updates, and change history
- Provide timely Level 2 content support, including investigation and troubleshooting
- Triage issues, identify likely root cause, and escalate with clear, useful context
- Contribute to improvements in workflows, QA checklists, and internal processes
- Maintain and improve scheduling/support documentation and knowledge base
- Support onboarding and uplift junior schedulers through training and guidance
- Pull content reports on request using provided tools
- Maintain a high attention to detail and strong quality mindset
- Clearly communicate at all times, especially when something is unclear, blocked, or at risk
- Be a reliable team player who shares knowledge and helps raise standards
About You:
- Proven experience in content fulfilment, digital operations, QA, or similar delivery-focused work
- Technically minded, with proven capability across a variety of software platforms
- Confident learning and operating within proprietary tools and structured processes
- Excellent written and spoken English, with strong comprehension and ability to follow detailed instructions
- Calm, methodical problem-solver who can troubleshoot issues and communicate clearly
- Strong attention to detail and pride in “first-time-right” quality
- Collaborative and dependable, you work well as part of a team
- Experience in tech environments and/or any coding background is a bonus!
- Excitement to learn and be exposed to different capabilities and experiences within the agency.
- The passion to champion your team within the agency!
Who are we?
Founded in 2019, Akcelo is expanding globally. We are passionate about transforming businesses through remarkable brand experiences and are guided by the following values:
- Genuine – Unpretentious, authentic and genuinely good humans.
- Experimental – Ditch the playbook. We make, break and build things, never fearing failure.
- Limitless – We have no ceilings, no boxes, no limits to the potential.
- Imaginative – We believe in magic. Creativity moves us.
Sound like something that you would love to be a part of? Click the apply button now.
Akcelo is committed to nurturing, creating and building a diverse environment. We encourage all applications from diverse backgrounds, identities, beliefs and abilities to apply for this or any role with us.
