Hi, I'm Jade, the People & Culture Lead at ntegrity.
I get to spend my days with a team that genuinely lives our values, partnering with organisations like Beyond Blue, The Salvation Army, and The Fred Hollows Foundation to drive real social impact. Our B Corp certification is a commitment to doing business the right way, not just getting results. That means investing in our people's growth, exploring new ways of working, and treating culture as our operating system, where the bar is high because the mission actually matters.
Choosing a new role is a significant decision, and we are delighted you would consider us. Below you'll find an honest picture of the role: what it involves, what it takes to thrive here, and the honest signs it might not be the right fit. If you look like a strong match, we'll be in touch with next steps, including detailed information about the interview process and salary.
About the Role
ntegrity is a full-service agency with 95% not-for-profit clients. Our mission is to "help good grow." Our clients look to us for direction on how to grow their results, grow their team's capabilities, and in turn, grow their impact on the world.
We're looking for a Senior Creative Designer to join a cross-functional squad. You'll lead the visual elements of our work from initial ideation to final delivery, acting as both the creative lead and the strategic anchor for our projects and clients. You'll bring a deep understanding of fundraising principles, design, art direction, and advertising effectiveness to drive visual aesthetics across the full range of campaigns and marketing channels.
As a natural leader, you will confidently steer end-to-end creative projects, collaborate directly with key clients to understand their vision, and translate complex briefs into high-impact visual strategies. Your creative output will always be anchored to performance: every design decision connects back to fundraising outcomes, donor response, and measurable campaign results.
About You
Experience: 10+ years of design experience, with at least 3-5 years in a fundraising or performance agency environment. Agency background is essential, you understand how to work within cross-functional squads, manage competing client priorities, and deliver under real commercial pressure.
Fundraising Knowledge: A strong working knowledge of how design and creative ladders to fundraising outcomes. You understand acquisition, retention, and donor lifetime value, and you bring that lens to every brief.
Performance-Driven Creative: Proven experience designing creative that is built to perform, not just to look good. You are comfortable working with campaign data, testing hypotheses visually, and iterating based on results. You know the difference between a brand campaign and a fundraising campaign, and you design accordingly.
Project Leadership: Proven ability to lead complex, multi-stream projects end-to-end, setting objectives, aligning teams, managing scope, and keeping delivery on track without needing close oversight.
Creative Excellence & Art Direction: An outstanding portfolio of category-disrupting campaigns across digital, video, print, and direct mail, with results to back them up. Deep expertise in visual storytelling, art direction, and multi-channel design, with a platform-first approach to content creation.
Client Presence: Confident presenting to senior stakeholders including CMOs and Heads of Marketing. You can translate complex creative thinking into plain language, navigate pushback, and guide clients to informed decisions.
Leadership & Feedback: Bold creative confidence with the ability to give and receive direct, constructive feedback. You bring others along rather than gatekeeping the work.
Tools & Delivery: Proficiency across the Adobe Creative Suite and relevant design tools. Confident, responsible use of AI tools to improve creative speed and quality, using AI outputs as inputs for thinking rather than replacements for craft judgment. Comfortable working to tight deadlines without compromising quality.
What You Will Be Doing
Creative Leadership: Lead visual design from initial concept through to final delivery across digital, video, print, and direct mail, ensuring every output is grounded in fundraising effectiveness, not just aesthetics.
Project Leadership: Act as project lead on complex, multi-stream campaigns, setting objectives, aligning cross-functional teams, managing timelines and budgets, and making independent decisions to keep delivery on track and profitable.
Client Partnership: Work directly with client marketing managers, CMOs, and internal teams to interpret briefs, clarify design direction, and present creative recommendations with confidence. Navigate detractors, address scope concerns, and keep stakeholders anchored to outcomes.
Fundraising Integration: Apply deep knowledge of fundraising principles, acquisition, retention, donor experience, to shape creative strategy. Ensure design decisions connect back to income outcomes and long-term donor loyalty.
Team Development: Review and give feedback on work from internal designers and freelancers. Share knowledge of client, channel, and industry growth drivers to raise the bar across the team.
AI & Innovation: Champion responsible use of AI tools to improve creative speed and quality. Experiment with emerging technologies and contribute to how the agency evolves its ways of working.
This Role Won't Be a Good Fit If
You need close creative direction: This role requires confident independent thinking. If you wait to be told what direction to take rather than proposing one, the autonomy here will feel uncomfortable.
You're not interested in the sector: A genuine curiosity about not-for-profit work and fundraising effectiveness is essential. This isn't a role where the cause is background noise.
Your background is purely brand or lifestyle creative: If your experience is primarily in brand awareness, lifestyle, or aesthetics-led work with no exposure to performance metrics or fundraising outcomes, the accountability of this role will feel like a significant shift. We need someone who already understands that creative is a means to a measurable end.
You struggle with feedback: Giving and receiving direct creative feedback is a daily reality here. If critique feels personal rather than professional, this environment will be challenging.
You can't balance quality with pace: Our work is demanding and deadline-driven. If you need unlimited time to deliver your best, the pace will feel relentless.
Why Work at ntegrity?
Grow fast, and help others grow too. We believe in scaling with intention, focusing on high-impact, meaningful momentum rather than just adding numbers. We’re building for the long term, which means investing deeply in our people. You'll get personalised development, real L&D investment, and the immediate ownership to learn on the job, experiment, and lead.
Work that is genuinely hard and genuinely meaningful. Our clients are purpose-driven organisations doing real good in the world. When the work lands, it changes lives.
Benefits that matter. Remote and flexible work, upfront sick leave, preventive health support, dedicated L&D funding, and in-person strategy weeks to reconnect and recharge.
People who care. We're collaborative, honest, and generous with praise. We listen deeply, support each other through pressure, and celebrate wins big and small.
Clients you'll be proud to work with. Mission-driven organisations committed to long-term impact. We work with them, not for them.
Ready to Join the Team? Apply now.
ntegrity is committed to providing equal employment opportunities for all employees and applicants. We do not tolerate discrimination or harassment of any kind, including on the basis of race, colour, religion, gender, sexual orientation, gender identity or expression, age, disability, marital or family status, pregnancy, breastfeeding, national or ethnic origin, or any other attribute protected under Australian law.
This commitment applies to every stage of employment at ntegrity: from recruitment and hiring through to development, promotion, compensation, training, and all other workplace practices.
