Senior Data Analyst

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

The Senior Data Products Analyst owns the end-to-end delivery of quarterly analytical projects that directly support company OKRs. You’ll turn business questions into scalable, reusable data products—dashboards, models, and analyses that deliver measurable impact.

You’ll lead by example in how we plan, execute, and communicate our work: structured delivery, strong documentation, and relentless focus on adoption and reuse. 

As a Senior, you may also manage or mentor a Data Services Analyst to ensure requests flow smoothly, data is reliable, and outputs are trusted.

Whether aligned to Product & PR, GTM & CX or operating in a generalist portfolio, your goal is the same: deliver the roadmap, build once and reuse often, and empower the business to self-serve.

This will include

Deliver the Quarterly Roadmap

• Own delivery of the defined quarterly roadmap, ensuring projects are completed on time, within scope, and aligned to OKRs.
• Break roadmap items into sprints, define milestones, and track risks and dependencies.
• Work closely with your manager to communicate progress, surface trade-offs early, and maintain accountability.
• Partner with stakeholders to ensure outputs meet the intended business outcomes and adoption goals.

Build Once, Use Often

• Turn one-off or exploratory analyses into reusable dashboards, metrics, or data models.
• Define clear metric logic and documentation to ensure consistent reuse across teams.
• Work with Data Platforms to maintain trusted, governed data sources and improve the semantic layer.
• Reduce ad-hoc work by building robust, discoverable assets that answer recurring questions.

Ship Like a Product

• Treat each deliverable—dashboard, model, or report—as a product with requirements, testing, release notes, and post-launch follow-up.
• Measure adoption and user engagement, and iterate based on feedback.
• Partner with stakeholders to drive uptake, ensure usability, and prevent analytics waste through underused assets.
• Keep deliverables lightweight, clear, and designed for decision velocity.

Enable Self-Service

• Lift data literacy by teaching stakeholders how to explore and use dashboards confidently.
• Create onboarding materials, training sessions, and simple playbooks that explain how to use BI tools effectively.
• Reduce support pings and manual queries by improving discoverability and user empowerment.
• Champion AI and automation to simplify how people access insights.

Strengthen Data Quality & Feedback Loops

• Conduct proactive validation of key data fields, metrics, and joins to maintain trust in reporting.
• Partner with Data Platforms to log and resolve upstream data issues efficiently.

Leadership & Mentorship

• Lead and develop a Data Services Analyst, setting clear goals, delivery standards, and review cadences.
• Coach for problem-solving, prioritisation, and data quality ownership.
• Model structured, transparent working habits—strong documentation, proactive communication, and focus on outcomes.
• Help create a psychologically safe, high-accountability environment that values continuous improvement.

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• Strong analytical and problem-solving skills; capable of translating ambiguous business questions into clear analytical plans.
• Advanced proficiency in SQL and BI tools (e.g., Tableau, Power BI, or Looker).
• Experience delivering structured, roadmap-driven analytics projects within defined timelines.
• Deep understanding of data visualisation, storytelling, and driving adoption.
• Product mindset: familiar with agile sprints, release cycles, and iteration.
• Proven ability to mentor or guide junior analysts or data specialists.
• Excellent stakeholder communication skills; comfortable working cross-functionally in a fast-moving environment.

Working Style, Principles & Expectations 

• Focus & follow-through. Commit, deliver, communicate clearly.
• Design systems, not one-offs. Build assets that scale and endure.
• Measure what matters. Track adoption, impact, reuse, satisfaction.
• Teach openly. Turn every analysis into a learning moment.
• Simplicity first. Clarity over complexity, always.
• Bias to action & influence. Get things done and bring others with you.
• Comfort in ambiguity. Operate effectively with low context and moving targets.
• World-class collaborator. Co-create, give/seek feedback, unblock fast.
• Commercial mindset. Tie work to outcomes and OKRs.
• Crisp communication. Translate complexity into decisions.
• Autonomous excellence. Consistently exceed expectations at scale.
• Multiplier effect. Lift others through mentoring and technical leadership.

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.