Senior Digital Producer

Our Senior Producers manage projects from beginning to end. They’re problem solvers that know every detail of any given project and serve as the ‘go-to’ for both clients and the R/GA team. They know what to expect, what to do next, and where they need to be at all times. 

Here’s what you should know if you want to be a Senior Producer/ Project manager at R/GA:

On any given day you might

• Autonomously manage mid-sized and large systematic projects.
• Work with clients and partners to clarify strategic requirements.
• Define the approach and scope of projects (goals, deliverables, schedule, and budget).
• Manage multidisciplinary teams to evolve and execute conceptual work into clear sets of deliverables.
• Liaise with assigned partners and manage third party vendors.
• Keep projects on track through clear governance artifacts sucj as RAIDD (risks, actions, issues, decisions and dependency) tracking, status reports, and meeting notes.
• Ensure the delivery of all project deliverables on time, on budget and of the highest quality.
• Partner with the client service team to manage client expectations.
• Lead internal and external meetings/ceremonies, presentations and conference calls, ensuring they stay on task and meet stated objectives. 
• Assist with developing new business opportunities.
• Communicate project progress, issues and resolutions to the client and internal team.
• Escalate issues in a timely manner to the Executive Producer and Executive Client Services Director.
• Play a dual role of client advocate and R/GA team advocate.

Must haves with this role

• Experience with Sitecore (XP 10.3, Personalize and Experience Edge) OR Experience with headless CMS projects and enterprise level integrations 
• Australian Citizen/Onshore
• Baseline clearance or the ability to achieve baseline security clearance
• Experience in working with Enterprise and Government level client teams and projects

The ideal person 

• Experience in determining optimal approach for systematic engagements and develop clear project plans.
• Has experience in the clear and unambiguous documentation of requirements, deliverables, schedules and budgets for projects in Statements of Work, Functional Specifications, Tech Specs, Scopes, Design Systems etc
• Has experience with a variety of CMSs including Sitecore & Microsoft Dynamics and is comfortable discovering new platforms and new functionality.
• Has experience with Agile methodologies and frameworks, and can successfully run ceremonies with internal and external teams, and manage associated artifacts
• Whilst not a requirement to be able to code themselves, This person is not afraid of opening up the hood to dig into HTML, CSS or other code languages. 
• Experienced using collaboration tools such as Miro, JIRA, Confluence, FIGMA
• Has a successful track record of managing large scale program / retainer budgets. 
• Has the ability to manage multiple projects and balance conflicting priorities.
• Has experience managing interdisciplinary project teams.
• Has experience delivering against support and maintenance agreements.
• Isn’t daunted by the task of leading large projects and taking responsibility for their success.
• Has clear verbal and written communication skills at all levels.
• Is flexible, pragmatic, detail oriented and remains calm in a fast paced environment.
• Has a positive and collaborative problem solving attitude.
• Manages expectations of clients, building transparent and trusted relationships that allow the candid discussion of timelines, scope and costs.
• Provides and seeks out candid, prompt and considered feedback to team members to create a trusted environment of growth

You bring

• Experience as a systematic producer/project manager/program manager or directly related experience.
• Certifications or hands on experience with agile or other relevant project management methodologies.
• A key driver of collaboration, leads by example on how to balance expertise of the craft with a willingness to integrate the thinking of others. Other teams and clients are encouraged and supported in working collaboratively to achieve successful outcomes.
• Most importantly - you have an excellent work ethic - if you say you’ll do something, you mean it and make it happen. 

Diversity

No-matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please do let us know.